RS Components gets its customers closer, and its costs lower
6
MINS READ
Service
- IoT and Digital Engineering
Bringing Together IoT & Digital Engineering to Create Rich Experiences
Highlights
RS Components is the world’s largest distributor of electronics and maintenance products
They partnered with TCS to build a new AWS IoT based reporting and condition monitoring system - RS Industria
This allows customers to connect their manufacturing assets quickly and easily, for real time monitoring into the causes of production losses and component failure
The system also helps reduce the site’s energy consumption by monitoring usage at a production line level
In this article
Challenge
Wiring for a win
RS Components, the world’s largest distributor of electronics and maintenance products, is a trading brand of UK-based Electrocomponents plc. The company supplies industrial products, electronic and electrical components, test and measurement equipment, engineering tools and consumables via e-commerce, telephone and RS Local stores. It operates in 32 countries serving over 1.2 million customers with 500,000 stocked products from over 2,500 leading suppliers.
Solution
Connected and controlled
RS Components partnered with TCS to create a new business model that would enable new value-added services in industrial maintenance, foster closer relationships with customers, and drive further demand for its products. TCS used its Bringing Things to Life™ IoT framework, and its deep domain knowledge in digital manufacturing, remote diagnostics and predictive services to help build a new AWS IoT based reporting and condition monitoring system that has been branded RS Industria.
[TCS’] IoT expertise, their knowledge around remote diagnostics and predictive services, their understanding of the Amazon Web platform and how to build really advanced solutions… and their collaborative way of working… helped us realize our vision around this new offering much faster.
Benefits
Real-time insights
This scalable, secure new platform allows customers to connect their manufacturing assets quickly and easily, for real time monitoring that provides insights into the causes of production losses and component failure. RS Components’ first client for this solution, a food manufacturing site in the UK, has a number of high value assets such as industrial motors, production line equipment and a treatment plant connected to the platform. The real-time monitoring and insights generated by the system have helped cut fresh water consumption, and also reduce the effort and cost of managing the wastewater treatment.
What Client Says
Industrial innovation evangelist
The system is also being used to help reduce the site’s energy consumption by monitoring usage at a production line level, highlighting specific areas of energy loss in the production process. In the near future, the customer is using the modularity of RS Industria to rapidly expand the system to enable condition monitoring of critical assets. RS Components and TCS are now working together to replicate this success for other end-customers in other industry segments. Partnering with TCS
for its growth and transformation has helped RS Components embrace a new business model that makes it a valued and trusted business partner to its customers, creates new revenue streams, boosts profitability and reinforces its position as an innovation pioneer in the industrial component ecosystem.
Says Richard Jeffers, Director, Industrial Design Solutions, RS Components, “Partnering with TCS in launching RS Industria brought a number of strengths to us – their IoT expertise, their knowledge around remote diagnostics and predictive services, their understanding of the Amazon Web platform and how to build really advanced solutions in that space and lastly their collaborative way of working. All of these helped us realize our vision around this new offering much faster.
What made this happen
Leverage our digital engineering expertise to provide superior customer experiences and take software-defined, AI-embedded, intelligent products to market faster.
Power your servitization journey to create greater customer value and new revenue streams with reliable products and services.
Gain a competitive advantage with improved productivity, operational efficiency, and resilience from connected plants.
What's next
Contact
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