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      14 May 2025 TCS Partners with Khan Bank to Future-Proof its Operations, Enhance Customer Experience and Propel Innovation leveraging AI and ML
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      01 Apr 2025 TCS Positioned as a Leader in Worldwide Discrete Manufacturing Product Lifecycle Management Strategic Consulting Services and Systems Integration by IDC MarketScape
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    • IoT and Digital Engineering
    • Case Study

    RS Components gets its customers closer, and its costs lower

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    IoT and Digital Engineering This will open an overlay

    Bringing Together IoT and Digital Engineering to Create Rich Experiences

    Learn how TCS’ solutions powered by IoT, artificial intelligence, and digital engineering help build purpose-driven, resilient, and sustainable enterprises.
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     about Bringing Together IoT and Digital Engineering to Create Rich Experiences
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    TCS Connected Products, Platform and Servitization
    With a customer-centric approach, TCS’ offering encompasses IoT platforms and frameworks to create as-a-service models that enhance CX and drive growth.
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    09 May 2025
    TCS and PTC Present the North America Leadership Forum 2025
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    11 Jun 2025

    Highlights

    • RS Components is the world’s largest distributor of electronics and maintenance products.

    • They partnered with TCS to build a new AWS IoT based reporting and condition monitoring system - RS Industria.

    • This allows customers to connect their manufacturing assets quickly and easily, for real time monitoring into the causes of production losses and component failure.

    • The system also helps reduce the site’s energy consumption by monitoring usage at a production line level.

    In this article

    Challenge inpage
    Solution inpage
    Benefits inpage
    What Client Says inpage
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    In this articleinpage
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    Challenge Solution Benefits What Client Says

    Challenge

    Wiring for a win

    RS Components, the world’s largest distributor of electronics and maintenance products, is a trading brand of UK-based Electrocomponents plc. The company supplies industrial products, electronic and electrical components, test and measurement equipment, engineering tools and consumables via e-commerce, telephone and RS Local stores. It operates in 32 countries serving over 1.2 million customers with 500,000 stocked products from over 2,500 leading suppliers.

    Solution

    Connected and controlled

    RS Components partnered with TCS to create a new business model that would enable new value-added services in industrial maintenance, foster closer relationships with customers, and drive further demand for its products. TCS used its Bringing Life to Things™ IoT framework and its deep domain knowledge in digital manufacturing, remote diagnostics, and predictive services to help build a new AWS IoT based reporting and condition monitoring system that has been branded RS Industria.

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    [TCS’] IoT expertise, their knowledge around remote diagnostics and predictive services, their understanding of the Amazon Web platform and how to build really advanced solutions… and their collaborative way of working… helped us realize our vision around this new offering much faster.

    RICHARD JEFFERS

    Director, Industrial Design Solutions, RS Components

    Benefits

    Real-time insights

    This scalable, secure new platform allows customers to connect their manufacturing assets quickly and easily, for real time monitoring that provides insights into the causes of production losses and component failure. RS Components’ first client for this solution, a food manufacturing site in the UK, has a number of high value assets such as industrial motors, production line equipment and a treatment plant connected to the platform. The real-time monitoring and insights generated by the system have helped cut fresh water consumption, and also reduce the effort and cost of managing the wastewater treatment.

    What Client Says

    Industrial innovation evangelist

    The system is also being used to help reduce the site’s energy consumption by monitoring usage at a production line level, highlighting specific areas of energy loss in the production process. In the near future, the customer is using the modularity of RS Industria to rapidly expand the system to enable condition monitoring of critical assets. RS Components and TCS are now working together to replicate this success for other end-customers in other industry segments. Partnering with TCS for its growth and transformation has helped RS Components embrace a new business model that makes it a valued and trusted business partner to its customers, creates new revenue streams, boosts profitability and reinforces its position as an innovation pioneer in the industrial component ecosystem. 

    Says Richard Jeffers, Director, Industrial Design Solutions, RS Components, “Partnering with TCS in launching RS Industria brought a number of strengths to us – their IoT expertise, their knowledge around remote diagnostics and predictive services, their understanding of the Amazon Web platform and how to build really advanced solutions in that space and lastly their collaborative way of working. All of these helped us realize our vision around this new offering much faster.

    What made this happen

    Leverage our digital engineering expertise to provide superior customer experiences and take software-defined, AI-embedded, intelligent products to market faster.

    Power your servitization journey to create greater customer value and new revenue streams with reliable products and services.

    Gain a competitive advantage with improved productivity, operational efficiency, and resilience from connected plants.


     

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