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    • Perpetually Adaptive Enterprise Press tab for submenu items

      Where adaptability meets advantage

      At TCS, we don’t just help businesses transform. We help them become perpetually adaptive enterprises, built to evolve continuously and confidently in a world of constant change.

      Adaptability starts here
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      01 Aug 2025 TCS a Leader in Experience-Led HR Transformation Services: NelsonHall
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    Generative AI in Action

    A panel discussion on the next frontier in enterprise innovation

    Share Generative AI in Action: Enhancing Customer Experience in the Digital Era
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    High Tech Solutions to Drive Business Transformation through Technology 

    Read how the technology industry can help drive business transformation and digital innovation and build a supply chain for the industries they serve. 
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    Enhancing Customer Experience in the Digital Era

    GenAI Innovations are shaping customer experiences

    Transcript downloading Download transcript

    An exchange of insightful dialogues on how Generative AI is shaping the next frontier in Enterprise Innovation.  The rise of Generative AI (GenAI) has been a transformative force, revolutionizing the way industries across the globe operate. It enables the launch of intelligent products and modernization of existing ones, unlocking new markets and revenue streams. Furthermore, GenAI has reshaped the landscape of customer experiences and is empowering businesses to deliver personalized insights round-the-clock. And as AI continues to evolve, businesses can create unprecedented customer experiences.

    Let's discover more in this panel that will exchange insightful dialogues on how generative AI is shaping the next frontier in Enterprise Innovation.  

    Key takeaways:

    • Gen AI is both a customer interface enhancer and a back-end operations optimizer
    • Success hinges on aligning business outcomes, operational feasibility and responsible AI design
    • Start small, but scale with ecosystem partnerships and continuous learning.

    Speakers:

    Jeevan Nattami, IT Director, Motorola Solutions

    Torsten Albert, VP – Head of Technology Services, SAP

    Moderator: Bala Prasad Peddigari, Chief Innovation Officer, TechSS BG, TCS

    Opening Remarks: Krishna Duwuri, Global Head Marketing, TechSS BG, TCS

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    White Paper | 19 Feb 2025   Opens in new tab

    Transformation starts here

     

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