Generative AI in Action
A panel discussion on the next frontier in enterprise innovation
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Industry
High Tech
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High Tech Solutions to Drive Business Transformation through Technology
Read how the technology industry can help drive business transformation and digital innovation and build a supply chain for the industries they serve.
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Explore how generative AI can drive innovation and business growth across the SDLC, leading to faster software development cycles and higher quality products.
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An integrated offering designed to track and monitor ESG compliance, our solution helps organizations reach sustainability goals and reduce carbon footprint.
Solution
16 Apr 2025
Enhancing Customer Experience in the Digital Era
GenAI Innovations are shaping customer experiences
An exchange of insightful dialogues on how Generative AI is shaping the next frontier in Enterprise Innovation. The rise of Generative AI (GenAI) has been a transformative force, revolutionizing the way industries across the globe operate. It enables the launch of intelligent products and modernization of existing ones, unlocking new markets and revenue streams. Furthermore, GenAI has reshaped the landscape of customer experiences and is empowering businesses to deliver personalized insights round-the-clock. And as AI continues to evolve, businesses can create unprecedented customer experiences.
Let's discover more in this panel that will exchange insightful dialogues on how generative AI is shaping the next frontier in Enterprise Innovation.
Key takeaways:
- Gen AI is both a customer interface enhancer and a back-end operations optimizer
- Success hinges on aligning business outcomes, operational feasibility and responsible AI design
- Start small, but scale with ecosystem partnerships and continuous learning.
Speakers:
Jeevan Nattami, IT Director, Motorola Solutions
Torsten Albert, VP – Head of Technology Services, SAP
Moderator: Bala Prasad Peddigari, Chief Innovation Officer, TechSS BG, TCS
Opening Remarks: Krishna Duwuri, Global Head Marketing, TechSS BG, TCS
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