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    TCS is here to make a difference through technology.

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      TCS is here to make a difference through technology.

      Leading the way in innovation for over 55 years, we build greater futures for businesses across multiple industries and 55 countries.

      Discover all solutions
    • Industries
      • Banking
      • Capital Markets
      • Consumer Packaged Goods and Distribution
      • Communications, Media, and Information Services
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      15 May 2025 TCS Recognized as One of the World’s Top 50 Brands by Kantar BrandZ; Brand Value Soars 28% YoY to $57.3Bn
      14 May 2025 TCS Partners with Khan Bank to Future-Proof its Operations, Enhance Customer Experience and Propel Innovation leveraging AI and ML
      12 May 2025 TCS Partners with Dhofar Insurance Company to Transform its Core Insurance Platform
      View all
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      23 Apr 2025 TCS Partners with Google Cloud on Agent-to-Agent Interoperability Protocol to Drive Future-Ready Enterprises
      11 Apr 2025 TCS Partners with Google Cloud to Accelerate AI-led Transformation in the Retail Sector
      View all
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      22 Apr 2025 TCS Ranked #6 Amongst Banking Technology Providers and Recognized as a Regional Leader across all Geographies by Everest Group
      17 Apr 2025 TCS BaNCS Named a Leader Among Wealth Management Products by Everest Group
      01 Apr 2025 TCS Positioned as a Leader in Worldwide Discrete Manufacturing Product Lifecycle Management Strategic Consulting Services and Systems Integration by IDC MarketScape
      View all
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    TCS OmniStore™ wins Stevie® at International Business Awards®

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    Share TCS OmniStore™ Wins a Stevie® Award at the 2021 IBAs
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    Products and platforms

    TCS OmniStore™ This will open an overlay

    TCS OmniStore™: A Unified Commerce Platform for Frictionless CX

    TCS’ omnichannel retail commerce platform revolutionizes the way customers shop and helps retailers ensure frictionless and customer-centric experiences.
    Learn More
     about TCS OmniStore™: A Unified Commerce Platform for Frictionless CX
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    Related Insights
    TCS OmniStore™ wins most innovative product
    TCS' AI-powered composable commerce platform was recognized as an industry leader for leveraging emerging technologies to improve customer experience in retail.
    Article
    04 Apr 2023
    TCS helps Kingfisher Plc enhance omnichannel customer experience
    With TCS OmniStore™ , Kingfisher Plc transformed the unified commerce journey and modernized CX with features such as self-checkout and save-the-cart.
    Customer Testimonial
    21 Sep 2023
    TCS aide Kingfisher Plc à améliorer son expérience client omnicanale
    Avec TCS OmniStore™ , Kingfisher Plc a transformé son parcours de commerce unifié et modernisé l'expérience client (CX) avec des fonctionnalités telles que le self-checkout et la sauvegarde du panier.
    Customer Testimonial
    30 Sep 2024

    TCS OmniStore™, our AI-powered unified commerce platform, won silver for ‘Best Emerging Business Technology’ at the 2021 Stevie® International Business Awards for delivering unified, personalized checkout experiences for shoppers across touchpoints. 

     

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    Citation

    “TCS OmniStore is an AI-powered future commerce platform, trying to have one experience for all checkout experiences whether it is in store or on the apps. Good idea to build a ‘one ecommerce’ system with all capabilities required in post-pandemic era. Well executed, and good customer satisfaction!.”

    — The judging panel

    Stevie® at International Business Awards®

    The International Business Awards (IBAs) are the world’s premier business awards program. The 2021 IBAs received entries from organizations in 63 nations and territories across multiple categories. TCS OmniStore was recognized for its ability to de-duplicate commerce capabilities in an enterprise, resulting in a ‘one commerce’ system for retail POS (point of sale), e-commerce, call center, mobile apps, or autonomous checkout.

    TCS OmniStore drives unified customer journeys by seamlessly catering to new channels and brand expansions. It enables seamless omnichannel retail and drives endless possibilities across a customer journey—from offering the convenience of picking up or returning an online order at the store to near-miss promotion alerts to offering an irresistible discount on a ‘wishlisted’ item at the store. With its inherent microservices architecture and fluid technology stack, TCS OmniStore offers enterprises enormous freedom and flexibility to reuse their existing infrastructure and leverage enterprise capabilities to build apps and roll out new capabilities quickly without worrying about channel constraints. The platform is embedded with fraud detection, extreme personalization, autonomous cashier-less ecosystem, predictive returns and productivity options, self-healing, and other features. Commerce APIs, when combined with inputs from beacons, RFID, and other sensors and devices in store, correlate the inputs and deliver real-time insights to store associates.

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    This award is a testament to our focus on value-driven innovation and serves as an impetus to explore how to simplify the lives of retailers and customers further.

    SHANKAR NARAYANAN

    Business group head, CPG, Travel and Hospitality, TCS
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    Good idea to build a ‘one ecommerce’ system with all capabilities required in post-pandemic era. Well executed, and good customer satisfaction!

    The judging panel

    Watch the red carpet speeches by Shankar Narayanan, President and Global Head - Retail, CPG, Travel and Hospitality, TCS; and Srjana Balraj, Global Head, TCS OmniStore.

    Transcript downloading Download transcript

    Watch the red carpet speeches by Shankar Narayanan, President and Global Head - Retail, CPG, Travel and Hospitality, TCS; and Srjana Balraj, Global Head, TCS OmniStore.

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