Skip to main content
Skip to footer

TCS’ Patient Care System for Operation Smile goes Live


KOLKATA, Feb 6, 2015: Tata Consultancy Services (TCS), (BSE: 532540, NSE: TCS), a leading global IT services, consulting and business solutions organization, today announced that the end-to-end Patient Care System developed for Operation Smile in Guwahati, Assam has gone live.

From the paper based files to paperless web based solution, the enhanced Patient Care System provides seamless integration of various workflows like Screening, Surgery and Follow up with real-time information, to assist in Operation Smile team to plan its activities effectively and efficiently.

Hosted on the Cloud using the latest technologies, the Patient Care System provides an updated, real-time, consolidated view of all the patients treated and various interventions done by teams.

The new system built by TCS, as part of Corporate Social Responsibility, provides an insight into patient history in case of multiple visits / interventions required for a patient and helps effectively monitor and track progress of every patient in the system. The software can also provide insights and analysis for further research and help enhance patient experience.

Ajoyendra Mukherjee, EVP and Head Global HR, TCS said, "The community is one of the pillars of our business in TCS. As a part of our sustainability efforts, we are happy to leverage our core competencies and help Operation Smile provide best in class care for the children.”

Maj Gen M S Sandhu, Sr Advisor to Board of Trustees, Operation Smile India, said, “TCS has developed and donated a Patient Care System to Operation Smile India and hosted the same on BSNL cloud server. The Patient Care System will enable a consolidated view of all the patients treated and various interventions done by the team at the Guwahati Centre. This is another significant milestone is the organization’s endeavours in providing compassionate comprehensive cleft care for patients of the NE India.

“The Board of Trustees and Management of Operation Smile India wishes to place on record its deep appreciation and gratitude to TCS for undertaking this project as part of its CSR initiatives,” he added.

Health has been one of the primary focus of CSR in TCS and for the last two years TCS has been associated with Operation Smile in India. TCS is also working in close collaboration with Operation Smile, China since 2013 in designing comprehensive IT system for the hospitals in Hangzhou.

About Operation Smile:
Operation Smile is the largest worldwide humanitarian NGO dedicated to providing treatment to children born with clefts. Operation Smile India was established as a Registered Indian Trust in Delhi in 2003 with offices in Mumbai, Bangalore, Kolkata and Guwahati. Since its inception Operation Smile India has conducted free medical evaluations for over 35,000 patients and provided free corrective surgeries to more than 22,000 patients. Globally the organization has treated over 220,000 children in 63 countries. A team consisting of 5,000 volunteers provides these surgeries - apart from this pool, other highly trained medical volunteers donate their time and expertise on an annual basis.

About Tata Consultancy Services Ltd. (TCS)
Tata Consultancy Services is an IT servicesconsulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT,  BPS,  infrastructure,  engineering  and  assurance services. This is delivered through its unique Global Network Delivery Model™, recognized as the benchmark of excellence in software development. A part of the Tata group, India’s largest industrial conglomerate, TCS has over 285,000 of the world’s best-trained consultants in 46 countries. The company generated consolidated revenues of US $11.6 billion for year ended March 31, 2013 and is listed on the National Stock Exchange and Bombay Stock Exchange in India. For more information, visit us at

Follow TCS on Twitter.

TCS Media Contacts