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    • Perpetually Adaptive Enterprise Press tab for submenu items

      Where adaptability meets advantage

      At TCS, we don’t just help businesses transform. We help them become perpetually adaptive enterprises, built to evolve continuously and confidently in a world of constant change.

      Adaptability starts here
    • Industries
      • Banking
      • Capital Markets
      • Consumer Packaged Goods and Distribution
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      • TCS ADD™
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      • TCS CHROMA™
      • TCS Customer Intelligence & Insights™
      • TCS ERP on Cloud
      • ignio™
      • TCS iON™
      • TCS HOBS™
      • TCS Intelligent Urban Exchange™
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      We deliver excellence and create value for customers and communities.

      Our expert, committed team put our shared values into action – every day. With the best talent and the latest technology we help customers turn complexity into opportunities and create meaningful change.

      Discover the difference
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      Discover why customers choose TCS

      We are a digital transformation and technology partner of choice for industry-leading organizations worldwide.

      Read our customer success stories.
    • Events

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      27 Dec 2025 TCS at RiskMinds International 2025
      01 Dec 2025 TCS at AWS re:Invent 2025
      17 Nov 2025 TCS at RiskMinds International 2025
      View all
    • Analyst Recognition

      Recent recognitions

      06 Oct 2025 Unlocking the Future: 6G & AI for Telcos
      18 Sep 2025 Emirates NBD Transforms Payments and Reengineers Banking Operations
      17 Sep 2025 TCS Positioned as a Leader in Net-Zero Consulting Services by Everest Group
      View all
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      Want to be a global change-maker? Join our team.

      At TCS, we believe exceptional work begins with hiring, celebrating and nurturing the best people — from all walks of life.

      Join us
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    TCS Among the Top 3 IT Service Providers for Customer Satisfaction in Belux

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    • Tata Consultancy Services is Among the Top Three for the Sixth Consecutive Year in Whitelane Research Survey of Over 260 CxOs from Top IT Spending Companies in Belgium and Luxembourg
    • TCS’ Overall Satisfaction Score is 83%, Compared to the Industry Average of 75%

     

    BRUSSELS   | MUMBAI, February 25, 2022: Tata Consultancy Services (TCS) (BSE: 532540, NSE: TCS) has been ranked number three for customer satisfaction in Belgium and Luxembourg in an independent survey of CxOs of top IT spending organizations by Whitelane Research.

    This is the sixth consecutive year that TCS was ranked among the top three by clients in the region, with an overall satisfaction score of 83%, compared to the industry average of 75%, reflecting TCS’ strong performance across multiple dimensions.

    The independent survey ranked 31 IT service providers based on responses from more than 260 CxOs and senior decision makers of the top IT spending organizations in Belgium and Luxembourg. It investigated over 600 unique IT sourcing relationships to assess service providers on ten key performance indicators along service delivery, relationship, commercial and transformation. It also measured satisfaction by IT domains.

    Jipson Mathew, Country Head, TCS Belgium, said, “This continued vote of confidence from our customers is a sign that we are doing the right thing. Our top three position – for the sixth year in a row – is a recognition of our customer-focus, industry knowledge and technology expertise. I am extremely proud of this achievement which puts us in the upper echelons of IT service providers in the region with a customer satisfaction measure well above the industry average.”

    “This is the sixth consecutive year that Tata Consultancy Services has been ranked in the top 3 based on responses from business leaders from leading organizations operating in Belgium and Luxembourg,” said Jef Loos, Head of Sourcing, Whitelane Research. “TCS’ steady performance at the top of our survey is the result of the trusted relationships they have built with their customers. TCS’ dedicated teams demonstrate an unrivalled focus on innovation and customer satisfaction. TCS raises the bar in IT Services in Belgium and Luxembourg.” 

    Present in the region since 1992, TCS partners with leading corporations in Belgium and Luxembourg in their growth and transformation journeys. TCS helps customers enhance customer experience, accelerate innovation and drive competitive differentiation. Earlier this year, TCS was certified as the #1 Top Employer in Belgium.

    Whitelane Research is an independent organization which conducts extensive European IT sourcing studies, as well as hosts events across the continent. In addition to publishing its individual country-specific reports throughout the year, Whitelane Research also publishes an annual Europe-wide report. Earlier this year TCS ranked #1 in customer satisfaction for the ninth consecutive year in Whitelane’s Europe-wide report for 2021/22. 

    About Tata Consultancy Services (TCS)

    Tata Consultancy Services is an IT services, consulting and business solutions organisation that has been partnering with many of the world’s largest businesses in their transformation journeys for over 50 years. TCS offers a consulting-led, cognitive powered, integrated portfolio of business, technology and engineering services and solutions. This is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development.

    A part of the Tata group, TCS has over 556,000 of the world’s best-trained consultants in 46 countries. The company generated consolidated revenues of US $22.2 billion in the fiscal year ended March 31, 2021 and is listed on the BSE (formerly Bombay Stock Exchange) and the NSE (National Stock Exchange) in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index. For more information, visit www.tcs.com.

    TCS Media Contacts

    Asia Pacific

    Email: wenjian.lin@tcs.com

    +65 9695 9948

    Australia and New Zealand

    Email: kelly.ryan@tcs.com

    +61 422 989 682

    Canada

    Email: tiffany.fisher@tcs.com

    +1 416 456 7650

    Europe

    Email: joost.galema@tcs.com

    +31 615 903387

    India

    Email: saxena.kritika@tcs.com","vanshika.sood@tcs.com

    +91 22 6778 9999 | +91 22 67789098

    Middle East & Africa

    Email: s.hasneen@tcs.com

    +971567471988

    Japan

    Email: douglas.foote@tcs.com

    +81 80-2115-0989

    Latin America

    Email: martin.karich@tcs.com

    +569 6170 9013

    UK

    Email: peter.devery@tcs.com

    +44 20 3155 2421

    USA

    Email: william.thomas@tcs.com

    +1 203-984-3978

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