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    Where adaptability meets advantage

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      Where adaptability meets advantage

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      Adaptability starts here
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      Recent Press releases

      17 Jul 2025 TCS Ranked Among Top 20 Global Technology Brands in Brand Finance Tech 100 2025 List
      15 Jul 2025 TCS & MIT Sloan Management Review Launch New Research Series; Unveil Roadmap for Human-AI collaboration in Enterprises
      10 Jul 2025 Robust Order Book and Operational Resilience mark TCS’ Q1
      View all
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      16 Jul 2025 TCS Launches AI-Powered Research & Innovation Centre in Singapore to Accelerate Enterprise Innovation at Scale
      09 Jul 2025 TCS Launches ‘Gen AI Tech Pathway’ in its STEM Education Program goIT
      03 Jul 2025 TCS Unveils the 2025 Edition of TCS InQuizitive Across 12 Indian Cities, To Spotlight India’s Brightest Young Minds
      View all
    • Analyst recognition

      Recent recognitions

      17 Jul 2025 TCS a Leader in Life and Annuities Insurance BPS and Third-Party Administrator Services: Everest Group
      15 Jul 2025 TCS Recognized as a Leader in Healthcare Provider Digital Services by Everest Group
      01 Jul 2025 TCS Recognized as a Leader in Pharmacovigilance Operations Services by Everest Group
      View all
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      29 Sep 2025 TCS BaNCS at SIBOS 2025, Frankfurt
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    TCS Among the Top 3 IT Service Providers for Customer Satisfaction in Belux

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    • Tata Consultancy Services is Among the Top Three for the Sixth Consecutive Year in Whitelane Research Survey of Over 260 CxOs from Top IT Spending Companies in Belgium and Luxembourg
    • TCS’ Overall Satisfaction Score is 83%, Compared to the Industry Average of 75%

     

    BRUSSELS   | MUMBAI, February 25, 2022: Tata Consultancy Services (TCS) (BSE: 532540, NSE: TCS) has been ranked number three for customer satisfaction in Belgium and Luxembourg in an independent survey of CxOs of top IT spending organizations by Whitelane Research.

    This is the sixth consecutive year that TCS was ranked among the top three by clients in the region, with an overall satisfaction score of 83%, compared to the industry average of 75%, reflecting TCS’ strong performance across multiple dimensions.

    The independent survey ranked 31 IT service providers based on responses from more than 260 CxOs and senior decision makers of the top IT spending organizations in Belgium and Luxembourg. It investigated over 600 unique IT sourcing relationships to assess service providers on ten key performance indicators along service delivery, relationship, commercial and transformation. It also measured satisfaction by IT domains.

    Jipson Mathew, Country Head, TCS Belgium, said, “This continued vote of confidence from our customers is a sign that we are doing the right thing. Our top three position – for the sixth year in a row – is a recognition of our customer-focus, industry knowledge and technology expertise. I am extremely proud of this achievement which puts us in the upper echelons of IT service providers in the region with a customer satisfaction measure well above the industry average.”

    “This is the sixth consecutive year that Tata Consultancy Services has been ranked in the top 3 based on responses from business leaders from leading organizations operating in Belgium and Luxembourg,” said Jef Loos, Head of Sourcing, Whitelane Research. “TCS’ steady performance at the top of our survey is the result of the trusted relationships they have built with their customers. TCS’ dedicated teams demonstrate an unrivalled focus on innovation and customer satisfaction. TCS raises the bar in IT Services in Belgium and Luxembourg.” 

    Present in the region since 1992, TCS partners with leading corporations in Belgium and Luxembourg in their growth and transformation journeys. TCS helps customers enhance customer experience, accelerate innovation and drive competitive differentiation. Earlier this year, TCS was certified as the #1 Top Employer in Belgium.

    Whitelane Research is an independent organization which conducts extensive European IT sourcing studies, as well as hosts events across the continent. In addition to publishing its individual country-specific reports throughout the year, Whitelane Research also publishes an annual Europe-wide report. Earlier this year TCS ranked #1 in customer satisfaction for the ninth consecutive year in Whitelane’s Europe-wide report for 2021/22. 

    About Tata Consultancy Services (TCS)

    Tata Consultancy Services is an IT services, consulting and business solutions organisation that has been partnering with many of the world’s largest businesses in their transformation journeys for over 50 years. TCS offers a consulting-led, cognitive powered, integrated portfolio of business, technology and engineering services and solutions. This is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development.

    A part of the Tata group, TCS has over 556,000 of the world’s best-trained consultants in 46 countries. The company generated consolidated revenues of US $22.2 billion in the fiscal year ended March 31, 2021 and is listed on the BSE (formerly Bombay Stock Exchange) and the NSE (National Stock Exchange) in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index. For more information, visit www.tcs.com.

    TCS Media Contacts

    Asia Pacific

    Email: wenjian.lin@tcs.com

    +65 9695 9948

    Australia and New Zealand

    Email: kelly.ryan@tcs.com

    +61 422 989 682

    Canada

    Email: tiffany.fisher@tcs.com

    +1 416 456 7650

    Europe

    Email: joost.galema@tcs.com

    +31 615 903387

    India

    Email: saxena.kritika@tcs.com","vanshika.sood@tcs.com

    +91 22 6778 9999 | +91 22 67789098

    Middle East & Africa

    Email: s.hasneen@tcs.com

    +971567471988

    Japan

    Email: douglas.foote@tcs.com

    +81 80-2115-0989

    Latin America

    Email: martin.karich@tcs.com

    +569 6170 9013

    UK

    Email: peter.devery@tcs.com

    +44 20 3155 2421

    USA

    Email: william.thomas@tcs.com

    +1 203-984-3978

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