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Future-proofing BFSI operations for new beginnings
The biggest tangible assets of any BFSI organization are its office premises, staff and on-premise machinery including desktops, kiosks, printers and other equipment. However, in today’s hyper connected business environment, owning or renting fixed assets such as huge buildings for delivery of services is increasingly losing relevance. The virtual office space model underpinned by Machine First Delivery Model (MFDM™) and Business 4.0™ levers drives the principle of assisting humans with the help of machines and software. Business 4.0 drives mass personalization, creating value by using existing and new components and embracing risk. This helps:
1. Personalize first touch point interactions
2. Understand the request
3. Take appropriate paths and decisions
4. Provide a solution and path ahead
5. Capture feedback for future interactions
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2/4
Asia Pacific
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How AI and ML are Reimagining Corporate Governance
White Paper
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07 Apr 2025
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3/4
North America
Manufacturing
TCS Talks Tech 2025: The Future of Manufacturing
Podcast
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4/4
North America
Retail
TCS Talks Tech 2025: NRF and the Future of Retail
Podcast
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11 Mar 2025
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