NEXT STEPS

From aligning your IT with your business needs to an end-to-end strategy for transforming your enterprise, TCS has the world-class experience and expertise that you need. Contact a consultant today.

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Healthcare Providers

 

TCS helps hospitals and other healthcare-focused organizations rethink strategies and find innovative ways to lower costs while improving patient care.

With escalating costs, increased government legislation and rapidly aging population comes the need to provide higher quality customer care at minimum cost. Not surprisingly, healthcare organizations are demanding more technology innovations that address their agenda.

TCS’ domain, technology and process expertise coupled with our innovation enables providers to create, support and promote new models of care delivery and engage and empower patients.

The TCS Advantage

We have an unparalleled customer-centric engagement model that enables healthcare organizations to benefit from the true power of partnering with a top four IT services brand.  Our well established healthcare practice and a proven and unparalleled delivery track record means that you experience certainty of outcomes.  Our comprehensive portfolio of offerings cover all your needs from simplification and modernization of systems to streamlining of operations across the value chain to the leveraging of innovative digital, data and analytics technologies and solutions to drive consumer centricity and improved outcomes.

With over 10,000 consultants and 100 physicians serving our payer, provider and PBM customers’ globally and the fastest growing healthcare practice – TCS is the partner of choice for navigating healthcare transformation.  Our comprehensive offerings address three major industry needs – Simplification, Digital and Data and Analytics.

TCS’ global solution centers, state-of-the-art innovation labs and research and development team form the Co-Innovation Network™ that enables us to drive and apply innovative real-world solutions for the healthcare industry. This is complemented by our Global Network Delivery Model™ - our unique business model ensures the consistent delivery of high-quality, cost-effective services anywhere, at any time.

What TCS Provides

TCS offers healthcare companies a comprehensive spectrum of consulting, IT and business process services to enable Simplification, Transformation, Digital Reimagination and Risk & Governance.

Simplification

  • Enrollment, Billing, Claims and Pharmacy Systems
  • Electronic Health Records Implementation
  • Program Management
  • Self Service Applications and Portals
  • Health Exchange Integration
  • Application Development and Maintenance
  • Lab Information Management System

Transformation

  • New Care Models – ACO
  • Population Health Management
  • Collaborative Care Management
  • Payment Innovation
  • Retail Healthcare

Digital Reimagination

  • Preventive Healthcare
  • Data and Analytics
  • Cloud Implementations
  • Mobility
  • ACO and Analytics
  • Output forms and management

Risk and Governance

  • Dual Eligibles
  • ICD-10
  • Health Exchanges
  • Healthcare Reform Programs

Business Value

TCS’ healthcare provider services is your trusted business solution provider and our innovative and state-of-the-art solutions have provided significant value to our customers for over two decades.

At TCS, we're reimagining the future of healthcare, to generate value for patients. Our vision is to create a system that will measure success by outcomes and enable patients to take charge of their health choices. 

Some of the distinct advantages we bring to the table include:

  • Digital Enterprise Capabilities:  Our ability to deliver holistic connected health and wellness solutions through five key digital forces – mobility and pervasive computing, cloud computing, social media, Big Data analytics, artificial Intelligence and robotics – for superior customer engagement.
  • In-depth Expertise: We have deep expertise in functional areas, with extensive experience in executing large transformation projects, as well as complex business strategies and solutions by leveraging newer technologies.
  • Customer Engagement: Clinical and consumer design principles are colliding to create a new era of digital health solutions. We are drawing on our experience across industries to bring in best practices and methodologies to evaluate current strategies and help you establish new business processes for better consumer engagement and business outcomes.
  • Analytics and Insights:  Our Big Data and analytics labs enable a 360 degree view of members and proof of concepts in order to validate and co-create new ideas. Our enterprise analytics platform comprises pre-built KPIs, reports and capabilities that perform what-if analysis and hospital readmission modeling to help build end-state solutions.

Case Studies

US healthcare company recreates its online presence and improves customer satisfaction

A US healthcare company partnered with TCS to design and consolidate their multiple web operations under one umbrella. By providing relevant customer information with a personalized experience across channels, the company has improved customer satisfaction. To know how TCS can help you with your digital transformation needs, click here.

White Papers

Leveraging the Internet of Things to revolutionize Healthcare and Wellness

Increased health awareness has led to the emergence of 'self-care' and 'healthcare advisor' disciplines. The benefits of a healthy lifestyle have fueled innovation that plays a key role in moving the point of care from the hospital or the physician's office to the patient's home. Delivering on this vision with the help of enabling technologies requires regularly capturing information related to a person's health, lifestyle, and other vital parameters and sharing it with caregivers. Learn how IoT can significantly improve healthcare outcomes here.

White Papers

Real-time Patient Health Monitoring with Connected Health Solutions

Connected health solutions help healthcare providers remotely monitor a patient's health parameters and provide suitable diagnosis. In this paper, we look at current challenges and a suggested framework for Connected Health solutions that uses Bluetooth low energy. If you want to know how you too can provide value based care to your customer’s, read the paper here.

Other

TCS helps Tata Medical Center implementing an end-to-end Hospital Management system

In this video Dr. Mammen Chandy, Director, Tata Medical Center, Kolkata describes how TCS helped implement an end-to-end Hospital Management system and a state-of-the-art datacenter with a network backbone to enable data and voice communication, thus accomplishing time and resource efficiency. . Watch the video to learn more about our HMS solution.