MLC Life Insurance - Undergoing a digital transformation in the insurance sector

As published in

Sarv Girn, Chief Innovation and Transformation Officer of MLC Life Insurance, discusses how his company is embracing technology amid a digital transformation in the insurance industry.

With digital transformation having an increased impact across all industries, it’s become paramount that companies continuously monitor their operations to ensure they are providing the best possible service to their customers.

With customer requirements in mind, MLC Life Insurance has implemented a new platform called LifeView, which will make the insurance and claims experience easier for members of superannuation funds. The platform is designed to help improve member engagement, automating processes and decreasing response times.



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