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Perpetually Adaptive Enterprise

At TCS, we don’t just help businesses transform. We help them become perpetually adaptive enterprises, built to evolve continuously and confidently in a world of constant change.

Adaptability starts here
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    What we do

    Perpetually Adaptive Enterprise

    At TCS, we don’t just help businesses transform. We help them become perpetually adaptive enterprises, built to evolve continuously and confidently in a world of constant change.

    Adaptability starts here
    • Industries
    • Services
    • Products and Platforms
    • Research & Innovation
    • Alliances
    • Banking
    • Capital Markets
    • Consumer Packaged Goods and Distribution
    • Communications, Media, and Information Services
    • Education
    • Energy, Resources, and Utilities
    • Healthcare
    • High Tech
    • Insurance
    • Life Sciences
    • Manufacturing
    • Public Services
    • Retail
    • Travel and Logistics
    • Artificial Intelligence and Data & Analytics
    • Cloud
    • Cognitive Business Operations
    • Consulting
    • Cybersecurity
    • Enterprise Solutions
    • IoT and Digital Engineering
    • Network Solutions and Services
    • TCS Interactive
    • Sustainability Services
    • TCS ADD™
    • TCS BANCS™
    • TCS BFSI Platforms
    • TCS CHROMA™
    • TCS Customer Intelligence & Insights™
    • TCS ERP on Cloud
    • ignio™
    • TCS iON™
    • TCS HOBS™
    • TCS Intelligent Urban Exchange™
    • TCS OmniStore™
    • TCS Optumera™
    • TCS Tap™
    • Quartz™ – The Smart Ledgers™
    • TCS TwinX™
    • TCS MasterCraft™
    • Jile™
    • TCS DigiBOLT™
    • TCS AI WisdomNext™
    • TCS Research
    • TCS Pace™
    Perpetually Adaptive Enterprise
  • Industries expand here
    • Banking
    • Capital Markets
    • Consumer Packaged Goods and Distribution
    • Communications, Media, and Information Services
    • Education
    • Energy, Resources, and Utilities
    • Healthcare
    • High Tech
    • Insurance
    • Life Sciences
    • Manufacturing
    • Public Services
    • Retail
    • Travel and Logistics
  • Services expand here
    • Artificial Intelligence and Data & Analytics
    • Cloud
    • Cognitive Business Operations
    • Consulting
    • Cybersecurity
    • Enterprise Solutions
    • IoT and Digital Engineering
    • Network Solutions and Services
    • TCS Interactive
    • Sustainability Services
  • Products and Platforms expand here
    • TCS ADD™
    • TCS BANCS™
    • TCS BFSI Platforms
    • TCS CHROMA™
    • TCS Customer Intelligence & Insights™
    • TCS ERP on Cloud
    • ignio™
    • TCS iON™
    • TCS HOBS™
    • TCS Intelligent Urban Exchange™
    • TCS OmniStore™
    • TCS Optumera™
    • TCS Tap™
    • Quartz™ – The Smart Ledgers™
    • TCS TwinX™
    • TCS MasterCraft™
    • Jile™
    • TCS DigiBOLT™
    • TCS AI WisdomNext™
  • Research & Innovation expand here
    • TCS Research
    • TCS Pace™
  • Alliances
  • Who we are

    About Us

    We deliver excellence and create value for customers and communities - everyday. With the best talent and the latest technology we help customers turn complexity into opportunities and create meaningful change.

    Discover the difference
    • Brand
    • Leadership
    • Community
    • Sustainability
    • Inclusion
    • Values
    About Us
  • Brand
  • Leadership
  • Community
  • Sustainability
  • Inclusion
  • Values
  • Insights

    Discover why customers choose TCS

    We are a digital transformation and technology partner of choice for industry-leading organizations worldwide.

    Read our customer success stories.
    • Events
    • Analyst Recognition
    • Global Studies

    Upcoming events

    27 Dec 2025 TCS at Guidewire Connections 2025
    01 Dec 2025 TCS at AWS re:Invent 2025
    18 Nov 2025 TCS is a Gamechanger Sponsor of Microsoft Ignite 2025
    View all

    Recent recognitions

    15 Oct 2025 From Technical Liability to Digital Dominance: Plaza Premium Group’s Bold Transformation
    06 Oct 2025 Unlocking the Future: 6G & AI for Telcos
    18 Sep 2025 Emirates NBD Transforms Payments and Reengineers Banking Operations
    View all
    Discover why customers choose TCS
  • Events
  • Analyst Recognition
  • Global Studies
  • Careers

    Want to be a global change-maker? Join our team.

    At TCS, we believe exceptional work begins with hiring, celebrating and nurturing the best people — from all walks of life.

    Join us
    • India
    • Americas
    • Asia Pacific
    • Europe and UK
    • Middle East and Africa
    • India
    • Argentina
    • Brazil
    • Canada
    • Chile
    • Colombia
    • Ecuador
    • Mexico
    • Peru
    • Uruguay
    • USA
    • Australia
    • Mainland China
    • Hong Kong SAR
    • Indonesia
    • Japan
    • Malaysia
    • New Zealand
    • Philippines
    • Republic of Korea
    • Singapore
    • Chinese Taipei
    • Thailand
    • Belgium
    • Denmark
    • Estonia
    • Finland
    • France
    • Germany
    • Hungary
    • Ireland
    • Italy
    • Luxembourg
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    • Portugal
    • Spain
    • Sweden
    • Switzerland
    • United Kingdom
    • Bahrain
    • Israel
    • Kuwait
    • Qatar
    • Saudi Arabia
    • South Africa
    • United Arab Emirates
    Want to be a global change-maker? Join our team.
  • India expand here
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  • Americas expand here
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    • Chile
    • Colombia
    • Ecuador
    • Mexico
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    Find the latest news about TCS

    Stay up-to-date on all press announcements by TCS

    Discover more
    • News Alerts
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    Recent News

    24 Oct 2025 TCS Collaborates with Google Cloud to Launch Google Cloud Gemini Experience Center in Riyadh, to Drive AI Innovation Across MEA
    16 Oct 2025 TCS and Infineon Partner to Redefine Digital Experience and Accelerate Sales Growth
    16 Oct 2025 NCVET Selected TCS to Develop a Portal Aimed at Democratizing the Vocational Skill Development Ecosystem in India
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    • Communications, Media, and Information Services
    • Case Study

    Proximus gains seamless collaboration with smart automation

    Share Proximus Achieves Seamless Collaboration with Smart Automation
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    Connect. Curate. Comprehend: Unlocking Value Beyond Boundaries

    TCS helps businesses unlock value by enhancing digital experiences with AI and cloud technologies, driving sustainability and seamless connectivity. Learn how.
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    Highlights

    • Proximus, a telecommunications major in Belgium, wanted to enable smart automation for synergized cost settlement. 
    • To counter cost leakage and data quality issues, the company wanted to streamline operations and enhance employee productivity.  
    • TCS implemented a scalable, end-to-end solution that helped Proximus create a seamless digital workspace in a multi-partner setting. 

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    Challenge   inpage
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    Outcome   inpage
    Overview inpage
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    Overview Challenge Solution Outcome

    Overview

    Proximus wanted to streamline its cost settlement process to minimize spend leakage.

    Proximus, a leading telecommunications company in Belgium, wanted to create a digital workspace for increased productivity and seamless collaboration and coordination with its partners. To minimize the dependence on manual coordination in multi-partner projects, Proximus wanted to automate their cost settlement process.  

    TCS’ solution allowed for seamless integration of Proximus’ cost settlement process, addressing architectural and data quality challenges, and maximizing the advantages within their telecommunications planning, engineering, and construction (PEC) processes.  

    Due to TCS’ long-standing strategic partnership with the client, our expertise in the planning, engineering, and construction (PEC) domain, and proven experience in IT transformation, Proximus chose TCS as its partner in this strategic initiative. 

    Challenge

    Proximus wanted to stop expense overspill resulting from the settlement of costs in a multi-partner ecosystem.

    The company’s existing planning, engineering, and construction (PEC) network infrastructure could not accommodate the higher volumes of data needed for multi-partner projects. The various tools involved in the legacy PEC process created a complex landscape, especially in a collaborative setup. With multiple partners onboard, dividing costs across organizations required immense collation and calculation across categories. Manually loading this data onto the PEC infrastructure led to full-time equivalent (FTE) loss and data quality issues. 

    TCS’ smart automation solution and integration for synergized cost calculation enabled Proximus to modernize downstream processes with accurate financial data.

    Swipe Left
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    Excellent implementation by TCS with a perfect blend of contextual knowledge, technical expertise, and agility.

    Bernard Raquet

    Director, Network IT, Proximus

    Solution

    TCS enabled smart automation, mitigating data quality issues.

    Proximus wanted an end-to-end solution that can be scaled to facilitate collaboration and integration with synergized platforms across Belgium.

    This became a major challenge as it required working with an external cost settlement tool and comprehending the language of the external platforms.

    TCS designed a facade layer architecture to effectively translate the data from the external platforms which support seamless scalability, enabling data collaboration. TCS introduced smart automation to efficiently identify any data quality issues during the data load process and automatically rectify or suggest possible methods of correction. This not only reduced manual workload, but also elevated the quality of their reporting outcomes. 

    The solution led to a remarkable enhancement in the quality of data, and generation of customized reports specifically for the finance team. These output files were seamlessly integrated into the project executive system (PXS) finance systems, effectively mitigating the issue of cost leakage.  

    Outcome

    Automation and smart design have ensured seamless digitalization of synergized financial processes at Proximus.

    TCS’ solution ensured that:

    • With automation in place, growth in productivity of the employees increased by >50%
    • With efficient data quality handling using smart automation, errors came down by >90%  
    • Proximus had full visibility of the synergized orders and costs  

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