Perpetually Adaptive Enterprise
At TCS, we don’t just help businesses transform. We help them become perpetually adaptive enterprises, built to evolve continuously and confidently in a world of constant change.
- Banking
- Capital Markets
- Consumer Packaged Goods and Distribution
- Communications, Media, and Information Services
- Education
- Energy, Resources, and Utilities
- Healthcare
- High Tech
- Insurance
- Life Sciences
- Manufacturing
- Public Services
- Retail
- Travel and Logistics
- Artificial Intelligence and Data & Analytics
- Cloud
- Cognitive Business Operations
- Consulting
- Cybersecurity
- Enterprise Solutions
- IoT and Digital Engineering
- Network Solutions and Services
- TCS Interactive
- Sustainability Services
Perpetually Adaptive Enterprise
Industries
expand here
Services
expand here
Products and Platforms
expand here
Research & Innovation
expand here
About Us
We deliver excellence and create value for customers and communities - everyday. With the best talent and the latest technology we help customers turn complexity into opportunities and create meaningful change.
Discover why customers choose TCS
We are a digital transformation and technology partner of choice for industry-leading organizations worldwide.
Upcoming events
27 Dec 2025
TCS at Guidewire Connections 2025
01 Dec 2025
TCS at AWS re:Invent 2025
Want to be a global change-maker? Join our team.
At TCS, we believe exceptional work begins with hiring, celebrating and nurturing the best people — from all walks of life.
Want to be a global change-maker? Join our team.
India
expand here
Americas
expand here
Asia Pacific
expand here
Europe and UK
expand here
Middle East and Africa
expand here
Recent News
View all
Management Commentary
expand here
Financials
expand here
News and Events
expand here
ESG
expand here
Resources
expand here
Top Results
Showing
10
01 - 07
You have these already downloaded
We have sent you a copy of the report to your email again.
Industry
Communications, Media and Information Services
This will open an overlay
Connect. Curate. Comprehend: Unlocking Value Beyond Boundaries
TCS helps businesses unlock value by enhancing digital experiences with AI and cloud technologies, driving sustainability and seamless connectivity. Learn how.
Related Insights
Heavy Reading reveals how CSPs use AI to manage data, advance autonomous operations, and transform fixed wireless networks with expert support. Explore more.
Blog
20 Oct 2025
At IBC Amsterdam, TCS conversations focused on applying AI, cloud, and digital trust in media and entertainment to build a future-ready content value chain.
Events
23 Sep 2025
Learn how TCS implemented a BPMN framework that helped Proximus in their transformation journey of deploying RPA and replacing copper network with optical fiber.
Case Studies
24 Jul 2025
Highlights
- Proximus, a telecommunications major in Belgium, wanted to enable smart automation for synergized cost settlement.
- To counter cost leakage and data quality issues, the company wanted to streamline operations and enhance employee productivity.
- TCS implemented a scalable, end-to-end solution that helped Proximus create a seamless digital workspace in a multi-partner setting.
On this page
Back to top
Go to top
On this pageinpage
Go to top
Overview
Proximus wanted to streamline its cost settlement process to minimize spend leakage.
Proximus, a leading telecommunications company in Belgium, wanted to create a digital workspace for increased productivity and seamless collaboration and coordination with its partners. To minimize the dependence on manual coordination in multi-partner projects, Proximus wanted to automate their cost settlement process.
TCS’ solution allowed for seamless integration of Proximus’ cost settlement process, addressing architectural and data quality challenges, and maximizing the advantages within their telecommunications planning, engineering, and construction (PEC) processes.
Due to TCS’ long-standing strategic partnership with the client, our expertise in the planning, engineering, and construction (PEC) domain, and proven experience in IT transformation, Proximus chose TCS as its partner in this strategic initiative.
Challenge
Proximus wanted to stop expense overspill resulting from the settlement of costs in a multi-partner ecosystem.
The company’s existing planning, engineering, and construction (PEC) network infrastructure could not accommodate the higher volumes of data needed for multi-partner projects. The various tools involved in the legacy PEC process created a complex landscape, especially in a collaborative setup. With multiple partners onboard, dividing costs across organizations required immense collation and calculation across categories. Manually loading this data onto the PEC infrastructure led to full-time equivalent (FTE) loss and data quality issues.
TCS’ smart automation solution and integration for synergized cost calculation enabled Proximus to modernize downstream processes with accurate financial data.
Swipe LeftSwipe RightExcellent implementation by TCS with a perfect blend of contextual knowledge, technical expertise, and agility.
Bernard Raquet
Director, Network IT, Proximus
Solution
TCS enabled smart automation, mitigating data quality issues.
Proximus wanted an end-to-end solution that can be scaled to facilitate collaboration and integration with synergized platforms across Belgium.
This became a major challenge as it required working with an external cost settlement tool and comprehending the language of the external platforms.
TCS designed a facade layer architecture to effectively translate the data from the external platforms which support seamless scalability, enabling data collaboration. TCS introduced smart automation to efficiently identify any data quality issues during the data load process and automatically rectify or suggest possible methods of correction. This not only reduced manual workload, but also elevated the quality of their reporting outcomes.
The solution led to a remarkable enhancement in the quality of data, and generation of customized reports specifically for the finance team. These output files were seamlessly integrated into the project executive system (PXS) finance systems, effectively mitigating the issue of cost leakage.
Outcome
Automation and smart design have ensured seamless digitalization of synergized financial processes at Proximus.
TCS’ solution ensured that:
- With automation in place, growth in productivity of the employees increased by >50%
- With efficient data quality handling using smart automation, errors came down by >90%
- Proximus had full visibility of the synergized orders and costs
Related reading
Swipe Left
Swipe Right
Find out more
What’s on your mind?
We’re here to help! Tell us what you’re looking for and we’ll get you connected to the right people.
Looking for something else?