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Highlights

  • Belgium-based telecom provider Proximus PLC was looking to create a seamless IT environment after its merger with Belgacom, under the brand name ’Proximus’.
  • Proximus dealt solely in mobile services, and Belgacom offered fixed-line services. Post-merger, this led to a highly fragmented IT environment, adding complexity to the sales process.
  • TCS leveraged Oracle Siebel Sales and Order Management to standardize and integrate disparate in-house applications into a unified, ‘One Selling’ platform for Proximus.