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Abhijit Bhattacharya
Principal Consultant, Communications, Media and Information (CMI), TCS
Ramesh Solaimalaichami
Enterprise Architect, CMI, TCS
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To deliver leading-edge performance, communications service providers need to offer differentiated services that place the customer at the center of all transformations.
This can include:
Shifting to customer-focused operations
Blueprinting a rich customer journey
Achieving customer experience targets
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Generative AI-Powered Next Generation Telcos
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