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Highlights
Manufacturers are shifting from a product-focused operation to a more customer and outcome-focused functional framework as the concept of product-as-a-service (PaaS) gains prominence in the industry.
The Speaking of Service podcast provides an ideal platform for manufacturing industry experts to share their perspectives on the industrial internet of things (IIoT) and various other aspects of service. The speakers cover ways in which IIoT can improve service and deliver value to an enterprise, including the need for remote condition monitoring, predictive maintenance, and optimizing maintenance costs, among others.
In this episode of Speaking of Service, we tune into a conversation between Mohan Gatta, Managing Partner, service lifecycle management, Tata Consultancy Services (TCS) and host Chris MacDonald, an artificial intelligence (AI) and analytics expert.
Mohan and Chris discuss the role of predictive maintenance in field service organizations. They talk about how manufacturers are building machine learning (ML) models to leverage sensor data to determine the remaining life of components and predict the need for equipment repair. Mohan, with his experience across the oil and gas, automotive, and aerospace sectors, shares his learnings on how to grow service revenue, control costs, and drive greater returns for customers.
Listen in to know more about why IIoT predictive maintenance is a crucial aspect for all field service enterprises and the greater ecosystem in an increasingly digitalized world.