Uganda Deploys Next Gen e-Tax System
TCS helps Uganda transforms tax administration, implement integrated taxation system.
Perpetually Adaptive Enterprise
At TCS, we don’t just help businesses transform. We help them become perpetually adaptive enterprises, built to evolve continuously and confidently in a world of constant change.
- Banking
- Capital Markets
- Consumer Packaged Goods and Distribution
- Communications, Media, and Information Services
- Education
- Energy, Resources, and Utilities
- Healthcare
- High Tech
- Insurance
- Life Sciences
- Manufacturing
- Public Services
- Retail
- Travel and Logistics
- Artificial Intelligence and Data & Analytics
- Cloud
- Cognitive Business Operations
- Consulting
- Cybersecurity
- Enterprise Solutions
- IoT and Digital Engineering
- Network Solutions and Services
- Sustainability Services
- TCS Interactive
Perpetually Adaptive Enterprise
Industries
expand here
Services
expand here
Products and Platforms
expand here
Research & Innovation
expand here
About Us
We deliver excellence and create value for customers and communities - everyday. With the best talent and the latest technology we help customers turn complexity into opportunities and create meaningful change.
TCS Insights
Point of views, research, studies - on the latest themes - to help you expand your knowledge and be future ready.
Want to be a global change-maker? Join our team.
At TCS, we believe exceptional work begins with hiring, celebrating and nurturing the best people — from all walks of life.
Want to be a global change-maker? Join our team.
India
expand here
Americas
expand here
Asia Pacific
expand here
Europe and UK
expand here
Middle East and Africa
expand here
Management Commentary
expand here
Financials
expand here
News and Events
expand here
ESG
expand here
Resources
expand here
Top Results
Showing
10
01 - 07
-
Public Services / case study
You have these already downloaded
We have sent you a copy of the report to your email again.
Challenge
Low levels of compliance, transparency, and efficiency hampered efficient tax administration.
The Uganda Revenue Authority (URA) sought to become the most efficient revenue collector in East Africa. But long processing times and low accountability and transparency were impeding their progress. Customer satisfaction was low–appropriate information was largely inaccessible, and taxpayers often had to make multiple visits to the URA office complete a single transaction. This lead to a relatively narrow tax base and poor tax compliance. The URA wanted to make taxation easier and more effective for citizens and the government.
TCS integrates revenue collection and assessment, institutes global best practices.
TCS harnessed cutting-edge technology to empower the URA with a fully integrated taxation system. We proposed the DigiGov Tax Solution which is a generalized solution for tax and revenue authorities to address all tax administration needs including registration, returns, payments, taxpayer accounting, audits, debt collection, and objections while addressing the customer service requirements of taxpayers. This configurable, upgradeable, and maintainable solution provides robust support to the tax and revenue management life cycle at drastically lower risk and cost.
URA recognized as Role Model for Revenue Administration.
We also re-engineered business processes in order to simplify and standardize processes and modernize delivery. We conducted change management seminars and training programs to ensure that the URA could transition seamlessly to the new system.
What Made it happen
Click Here
TCS Intelligent Urban Exchange solution provides connected and intelligent environments and promotes safe and sustainable living. Learn more.
The cloud-based solution helps states meet US PFML legislation demands and enables effective decision-making and fraud prevention for better worker support.
Related reading
1/4
Public Services
The 21st Century Labor Exchange is Built on AI and Data
Article
|
18 Nov 2025
Opens in new tab
2/4
Public Services
How Digitization and Automation can Power True Digital Transformation
Article
|
28 Oct 2025
Opens in new tab
3/4
Transforming Foster Care Licensing Process with TCS
Solution
|
16 Oct 2025
Opens in new tab
4/4
Public Services
Leveraging AI and Automation in State Labor Exchange Programs
Article
|
25 Sep 2025
Opens in new tab
Transformation starts here
Ready to transform public services and enhance the citizen experience?
Talk to our expertsFind out more
What’s on your mind?
We’re here to help! Tell us what you’re looking for and we’ll get you connected to the right people.
Looking for something else?