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Petco partners with TCS to transform finance operations
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INDUSTRY
Retail
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Omnichannel CX and Intelligent Innovation – The Future of Retail
Read how TCS’ agile and AI-powered retail solutions help businesses strengthen supply chains, reimagine operations, and deliver improved customer experience.
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21 Mar 2024
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29 May 2025
Highlights
- Petco, a leading pet health and wellness company, was looking to strengthen their financial planning system to deliver greater scalability, real- time analysis, and enhanced experience.
- They implemented a new, scalable financial system with world-class processes to achieve the goals and make operations effective and efficient.
- TCS helped transform the core finance enterprise resource planning (ERP), the heart of the transformation program, paving the road for limitless expansion and cost savings, providing flexibility to configure workflows, and enhance security.
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Overview
Petco is a leading pet health and wellness company with more than 1,500 pet care centers across the US, Mexico, and Puerto Rico.
The client wanted to strengthen their finance planning system to deliver even greater scalability, real-time analysis, and enhanced user experience. They partnered with TCS to implement a new system. TCS helped revamp their core finance ERP, the heart of the transformation program, setting the client up for limitless expansion.
Challenge
Petco wanted to transform their finance function to support growth.
As Petco’s business evolved, they identified new needs and opportunities for optimization within their finance and accounting operations. Petco set in motion a project that aimed at transitioning systems while ensuring regulatory compliance and providing enhanced capabilities. The finance transformation also helped with integrated planning activities, plan adjustments, and prevention of manual processes.
Solution
Petco’s objective was to implement a new, scalable financial system and deploy world-class processes with minimal business disruption.
The program objectives included:
- Adherence to regulatory compliance and standards
- Re-engineering chart of accounts for retail, wholesale, service provider, franchisee management
Petco selected TCS because of our experience working with leading global retailers and TCS’ Oracle Centre of Excellence (COE) team that has the expertise to implement Oracle Financials Cloud. TCS deployed three key solutions—Oracle Fusion Cloud Financials, Oracle Cloud Risk Management, and Oracle Enterprise Performance Management (EPM) to transform Petco’s financial accounting and planning processes.
Benefits
TCS partnered with Petco for ERP cloud transformation from on-premises Oracle’s PeopleSoft to Oracle Fusion Cloud ERP.
Migrating to Oracle Fusion Cloud Financials has several competitive advantages, including:
A new scalable financial system to achieve remarkable operational efficiency.
A dynamic chart of accounts, which enabled scaling and will help in future growth.
Swipe LeftSwipe RightWe found TCS and the partners across the globe to be dedicated to our effort and really there to support, no matter the problem. We identified the opportunity to move to the cloud about a couple of years ago. And TCS was involved with us through that entire process.”
AUDREY ANDERSON
VP Business Systems, Petco
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