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It is a member-owned organization, working with passenger and freight train operators to create a simpler, better railway.
In 2021, it embarked on a journey to transform how data was used by the UK rail industry. While lots of data was available, it was often siloed within different organizations and was hard to access efficiently. This was stifling innovation across the industry.
With TCS’ support, the Rail Delivery Group brought many fragmented sources of information into one digital service – the Rail Data Marketplace. The platform provides access to open data to users across the industry, allowing the Rail Delivery Group to monetize its use. It was built using TCS Dexam™, which allows users to decentralize, democratize, and monetize data. TCS helped the Rail Delivery Group achieve its goals with speed and efficiency.
Within two months of launching, the Rail Data Marketplace was able to support 800 data-sharing agreements, as more than 400 organizations registered to use it.
While it is still early days for the platform, it is already sparking innovation across the industry. One operator has used the data to build a program that allows users to ask questions around their service on WhatsApp and in return receive natural language responses.
TCS Dexam, which enables seamless data exchange at the enterprise level, was crucial to the Rail Delivery Group’s data democratization initiative.
Swipe LeftSwipe RightWe believe this platform will be a catalyst for innovation, not just in the rail sector, but through the interconnected travel network. The possibilities of scaling new horizons – leveraging AI into the marketplace – are truly vast.
Arun Pradeep
TTH Business Unit Head, TCS
A platform to monetize data
Swipe LeftSwipe RightWhen we saw the TCS Dexam product, we recognized a level of configuration there that actually would make the work we had to do simpler and easier.
Simon Moorhead
Chief Information Officer, Rail Delivery Group
Swipe LeftSwipe RightWe created prototypes of how we wanted the user journey to happen, and then the TCS team made that happen. I don't know how they did it, it seemed like magic at times.
Jez Smith
Rail Data Marketplace Programme Director, Rail Delivery Group
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