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Success in the E-Commerce Era for Fulfillment and Parcel Delivery Operators

Vinay Maheshwari

Senior Consultant, Transportation Centre of Excellence (CoE), TCS

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Optimizing omnichannel delivery capabilities with a two-dimensional approach

E-commerce is a two trillion dollar business, and global fulfillment and parcel delivery operators need to:

  • Ensure on-time delivery to customers

  • Provide robust transport and warehousing

  • Offer superior service at competitive prices

This can be achieved with a two-dimensional intra-enterprise and inter-enterprise approach.

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