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  • Travel and Logistics / WHITE PAPER

Passenger Rail Travel to Get on Track with Mobility as a Service

Dr. Kandukuri Raju

Functional Consultant, Travel, Transportation and Hospitality, TCS

Romil Shah

Research Analyst, Corporate Marketing Research, TCS

Mayukh Das

Senior Research Analyst, Corporate Marketing Research, TCS

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 Passenger rail industry to transform with prescriptive analytics and IoT

There is a pressing need for a seamless end-to-end intelligent rail transport system supported by prescriptive analytics and IoT platforms. Such a service on wheels should enable:

  • Real time personalized and contextual Information for rail passengers
  • Integration of rail journey elements-- driving operational efficiency for passenger rail companies
  • Seamless rail travel, which is at the heart of Mobility as a Service (MaaS)
  • Safe travel for rail passengers
  • Frictionless payment

Amidst and post the COVID-19 pandemic, intelligent, cognitive and contactless technologies would be of prime importance in enabling an enhanced consumer experience and safer rail travel.

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