TCS OmniStore™ Unified and Composable Commerce
Your commerce platform, your way
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Product and Platform
TCS OmniStore™
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TCS OmniStore™: A Unified Commerce Platform for Frictionless CX
TCS’ omnichannel retail commerce platform revolutionizes the way customers shop and helps retailers ensure frictionless and customer-centric experiences.
Related Insights
For maximizing store space ROI, we take a holistic space optimization approach aligned with brand perception and superior customer experience. Learn more.
Solution
30 Dec 2022
With TCS OmniStore™ , Kingfisher Plc transformed the unified commerce journey and modernized CX with features such as self-checkout and save-the-cart.
Customer Testimonial
21 Sep 2023
TCS' AI-powered composable commerce platform was recognized as an industry leader for leveraging emerging technologies to improve customer experience in retail.
Article
04 Apr 2023
Delivering modern unified shopping experiences
As touchpoints evolve, retailers must make shopping seamless while delivering differentiating experiences with a data-led approach.
This is possible with an AI-powered, composable commerce platform—one that helps you deliver modern, unified shopping experiences and is fluid to change.
Our market research on the state of unified commerce revealed that 37% of retailers want a composable, best-of-breed ecosystem strategy, validating our belief in the need to be future-ready.
TCS OmniStore™ Unified and Composable Commerce platform allows you to build your own commerce platform for any channel by choosing the right components from a wide range of commerce capabilities such as checkout anywhere, flexible fulfillment, and multiple payment options.
Built on the MACH (Microservices based, API-first, Cloud-native SaaS and Headless) architecture, it allows you to reuse existing investments, choose to build or buy, and design your tech stack with the best-of-breed partners. There is minimum disruption to critical business processes and the IT landscape, enabling faster time to market and innovation.
Features
Composable architecture for rapid innovation
Buy anywhere, fulfill anywhere, return anywhere
Flexible checkout and payment
Superior in-store experience with edge computing
Clienteling with assisted personalization
Legal and fiscal compliance support
Highlights
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5-10%
sales
increase in sales
50%
CHECKOUT
reduction in average checkout time
25%
conversion
increase in conversion
20%
order value
increase in average order value (AOV)
In Focus
Modernize commerce for tomorrow
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