TCS' solutions for Amazon OpenSearch Service

Overview

Gleaning insights from massive amounts of unstructured data is a challenge.

Data is only as good as its accessibility and the insights you can gain from it. Most enterprises are struggling to gain meaningful insights from the explosion of data. They find it challenging to search through a huge amount of data from across multiple, siloed, disparate enterprise systems—information that could be used to provide unified, contextual, personalized, faster search experiences and recommendations to their customers. With the high operations cost of multiple data searches and monitoring of products along with the lack of basic log analysis, often the observability (ability to measure and visualize system performance intelligently) requirements of an enterprise are not met.

Solution

Improving enterprise search and observability using Amazon OpenSearch

TCS' solutions for Amazon OpenSearch Service help companies with enterprise search use cases, including search across e-commerce platforms, document management systems, websites, and portals—all of which can be used to provide personalized recommendations. They also address key log analytics and observability use cases to produce critical insights on application or security monitoring.

Amazon OpenSearch Service allows customers to perform interactive log analysis, do real-time application monitoring, conduct website search, and much more. They also provide visualization capabilities powered by OpenSearch Dashboards. Using machine learning features, they can detect anomalies in real time, scale infrastructure up or down depending on the requirements, and personalize search results.

We leverage Amazon OpenSearch to: 

• Monitor and analyze business and operational data. 

• Quickly search and analyze unstructured/semi-structured data. 

• Reduce operational overhead and cost using managed services and serverless capabilities of Amazon OpenSearch.

• Ingest data (including text, image, audio, and video formats) from various sources using schedulers, batches, and push/pull methods.

• Index the ingested data to provide quick search results. 

Benefits

Extend search capabilities in your cloud environment.

Using our solutions, you can:

• Improve operational cost of enterprise search.
• Gain search scalability across servers, containers, or applications.
• Leverage additional features, including autotuning of infrastructure, backups, upgrades, patching, etc. 
• Improve compliance with industry regulatory frameworks such as Health Insurance Portability and Accountability Act (HIPAA) and Payment Card Industry (PCI).
• Enable disaster recovery by data replication across “availability zones” and search clusters with “region replication”.
• Build the capability to service any enterprise search requirement.