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Cognitive Business Operations
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Unlock Business Agility and Future-ready Operations with TCS
Our Cognitive Business Operations caters to enterprises’ digital transformation needs and helps them achieve business continuity and resilient operations.
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10 Jan 2025
TCS was a Gold Sponsor of the Shared Services Outsourcing Week (SSOW) Europe 2024 held in Lisbon, Portugal.
More than 900 shared services, global business services (GBS), finance, HR, and supply chain professionals from around 300 companies participated in this event.
We showcased our thought leadership on the future of GBS, possibilities with AI/GenAI, evolving talent landscape, and more. We also demonstrated how we have been enabling enterprises to gain a competitive edge in the market with future-ready operations. And we came back home with accolades.
We won! TCS was recognized as the Service Provider/BPO of the Year award 2024.
TCS took center stage at the SSOW Europe, one of the world’s longest-running shared services events for the business services community.
We received the prestigious Service Provider/BPO of the Year award at Shared Services and Outsourcing Network’s 24th annual European impact awards. The ceremony was held in Lisbon, Portugal, on May 15 and was attended by top GBS industry leaders across the globe. Each year, Shared Services and Outsourcing Network honors and celebrates service providers who have exceeded industry standards and excelled to become an invaluable partner to their customers and the broader business.
TCS was recognized for its unparalleled efforts in shaping innovative and future-ready propositions for clients leveraging its AI-driven human-machine collaboration suite TCS Cognix™.
Winning accolades
An image of Ashok Pai, Senior Vice President, Enterprise Cognitive Business Operations, TCS, along with a group of TCS associates, receiving the prestigious BPO of the Year award at Shared Services and Outsourcing Network’s 24th Annual European Impact Awards function.
Visitors thronged our booth where we showcased our future-ready solutions.
The TCS booth at SSOW Europe 2024 saw a huge line-up of visitors representing various industries and geographies. Our leaders and experts walked them through successful transformation stories we enabled for clients across finance, supply chain, and HR. And our engaging demonstrations on cutting-edge digital solutions transported visitors into the world of futuristic operations.
Of course, TCS Cognix, our AI-driven human-machine collaboration suite, was at the center of it all. Visitors could learn all about how this unique solution has been creating strategic value for our companies across industries and what it can do for their business.
The TCS booth at the Shared Services & Outsourcing
An image of the TCS booth at Shared Services and Outsourcing Week Europe held in Lisbon, Portugal, on May 14-16, 2024.
TCS makes an impact with our unique perspective at the G6 BPO debate.
Ashok Pai, Senior Vice President, Enterprise Cognitive Business Operations, TCS, was a key panelist at the highly-anticipated G6 BPO Debate. This strategic, yet neutral platform saw thought leaders from the BPO and GBS industry come together to shape a common and futuristic agenda.
Ashok shared his unique perspectives on the evolving landscape of GBS operations, technology-led futuristic operations, and the impact of technologies like artificial intelligence AI and generative AI. He emphasized the importance of focusing on long-term goals and building a strong digital core while integrating new technologies into existing processes.
Engaging discussion
An image of Ashok Pai, Senior Vice President, Enterprise Cognitive Business Operations, TCS, sharing his unique perspectives on the evolving landscape of GBS operations at the G6 BPO debate in Lisbon, Portugal.
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