Petco select TCS Optumera™ to drive its Intelligent Merchandising strategy

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Tata Consultancy Services’ Merchandise Optimization Suite to help Petco localize and right-size store spaces and curate shopper-centric omni-channel experiences

SAN DIEGO | MUMBAI, December 17, 2019: Tata Consultancy Services (TCS) (BSE: 532540, NSE: TCS), a leading global IT services, consulting, and business solutions organization, has been selected by Petco, America's leading pet specialty retailer, to deploy TCS Optumera™, an AI-powered merchandise optimization suite.

TCS Optumera leverages the power of AI and machine learning to localize and right-size store spaces, curate shopper centric omni-channel experiences, anticipate competitor pricing strategies in real-time, and enable optimal price recommendations. The suite is a part of TCS’ Algo Retail™ approach that enables retailers to seamlessly integrate and orchestrate data flows across the retail value chain, harnessing the power of analytics, AI and machine learning to unlock exponential business value.

The combined power of TCS’ Business 4.0™ thought leadership framework and TCS Optumera will enable Petco's merchandising team to hyper-localize and optimize their store products and space strategies in an integrated way, with greater speed and precision in decision-making. The suite will enable Petco to differentiate itself in the market and gain competitive advantage, while delivering an improved end-to-end customer experience.

“Petco is re-imagining our merchandising strategy leveraging TCS Optumera, to support a seamless omni-channel shopping experience for our customers,” said Mike Nuzzo, Chief Operating Officer, Petco. “Optumera is expertly designed to help enhance the speed of critical merchandising decisions, like floor space and assortment mix, to improve the overall customer experience.”

“TCS Optumera will enable Petco to harness the power of Algo Retail to embrace a more shopper-centric, data-driven merchandising strategy and digitally transform into a Business 4.0 enterprise,” said PC Thomas, Head of Retail, North America – S&W, TCS. “We are excited to deepen our longstanding partnership with Petco, enabling it to improve customer focus, extend its market leadership, and accelerate business success.”

TCS has been a strategic partner to Petco for more than eight years, delivering quality services and solutions including, retail and merchandising products, IT services, infrastructure services, and business process services, all to help Petco continue to be a market leader in a competitive space and deliver a superior experience to pet parents.

About Tata Consultancy Services (TCS)

Tata Consultancy Services is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 50 years. TCS offers a consulting-led, cognitive powered, integrated portfolio of business, technology and engineering services and solutions. This is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development.

A part of the Tata group, India's largest multinational business group, TCS has over 606,000 of the world’s best-trained consultants in 55 countries. The company generated consolidated revenues of US $25.7 billion in the fiscal year ended March 31, 2022, and is listed on the BSE (formerly Bombay Stock Exchange) and the NSE (National Stock Exchange) in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index. For more information, visit www.tcs.com

TCS Media Contacts

Asia Pacific

Email: charlene.lee@tcs.com

Phone: +65 9138 4370

Australia and New Zealand

Email: Kelly.ryan@tcs.com

Phone: +61 422 989 682

Benelux

Email: Joost.galema@tcs.com

Phone: +31 615 903387

Canada

Email: tia.thomas@tcs.com

Phone: +1 647 790 7602

Central Europe

Email: anke.maibach@tcs.com

Phone: +49 172 6615789

Europe

Email: mattias.afgeijerstam@tcs.com

Phone: +46723989188

India

Email: arushie.sinha@tcs.com

Phone: +91 22 6778 9960

Japan

Email: douglas.foote@tcs.com

Phone: +81 80 2115 0989

Latin America

Email: martin.karich@tcs.com

Phone: +569 6170 9013

Nordics

Email: roland.bagen@tcs.com

Phone: +46703178024

Email: peter.devery@tcs.com

Phone: +44 20 3155 2421

USA

Email: b.trounson@tcs.com

Phone: +1 646 313 4594

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We deliver excellence and create value for customers and communities.

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Want to be a global change-maker? Join our team.

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Global knowledge. Local support

Petco select TCS Optumera™ to drive its intelligent merchandising strategy

Products and platforms

Industry

About Tata Consultancy Services (TCS)

TCS Media Contacts

Where adaptability meets advantage

We deliver excellence and create value for customers and communities.

Discover why customers choose TCS

Upcoming events

Recent recognitions

Want to be a global change-maker? Join our team.

Find the latest news about TCS

Recent News

Global knowledge. Local support

Products and platforms

Industry

About Tata Consultancy Services (TCS)

TCS Media Contacts

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