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To meet the expectations of multiple stakeholders in a challenging environment, governance needs to be nimble and effective. ICT-enabled solutions for governments can help achieve this through process efficiencies, technology scalability, feature-rich business functionality, customized mapping with government functions at different levels of administration and analytics to enable planning and decision-making. Transparency and accountability can also be built into government process workflows with an outcome-based approach.



In this video, Paul Dowie, Director , The Improvement Service, Scotland speaks about how TCS DigiGov platform implemented the myaccount portal  which provides every Scottish citizen with a single personalized account for availing digital public services


Solutions We Offer

Our solutions for the public sector help you manage a wide range of areas including:

  • Citizen Services: Affordable and anywhere access to public services required by citizens routinely, with real-time information availability and 24X7 paperless service delivery
  • Social Development: Inclusive growth through biometrics-based beneficiary identity management, electronic disbursal of wages and non-monetary benefits, beneficiary enrollment, digital works management and self-help group management
  • Defense and Security: Secure and robust communication networks, active Electronic Warfare (EW) systems and integrated law enforcement systems to empower your defense forces and security agencies
  • Revenue and Taxation: Integration of revenue, taxation and financial management on a single platform. This helps increase tax revenues through effective tax administration, perform a variety of financial management activities including budget preparation, and achieve rigorous fiscal discipline
  • Public Healthcare: Increased accessibility to affordable public healthcare and medical services by offering clinical and diagnostic services, effective administration and proactive monitoring of quality health services
  • Public Infrastructure: Rapid urbanization, better management and delivery of civic services, planned development of cities through optimized technology infrastructure, integrated transportation and traffic systems, management of state-wide area network and data center
  • Disaster Management: Early warning systems for disasters with incident response systems and knowledge portals
  • Benefits

  • Improved transparency and accountability: We automate your processes and ensure access to real time information to various stakeholders
  • Increased accessibility: You can increase the accessibility and affordability of public services with our workflow-driven processes and internet-enabled solutions
  • Higher security: Our solutions ensure total security of government and personal data through multiple technologies including digital certificates, biometrics, encryption and authorized access levels
  • Enhanced change management: You can manage change effectively and efficiently leveraging our process rigor, coupled with our expertise in government domains and innovation models
  • The TCS Advantage 

  • The Government Industry Solutions Unit at TCS provides transformational smart governance solutions for all tiers of government organizations – federal, state and local
  • TCS' experience in providing solutions to public sector in multiple countries helps us understand and leverage globally accepted best-practices and solutions
  • Our experts have extensive experience in design and implementation of effective governance solutions using world-class current and next-generation technologies
  • We deliver end-to-end holistic and integrated solutions where we provide software, hardware, applications and infrastructure
  • Our frameworks-enabled solutions help in rapid implementation timelines and reduced lifecycle costs

Download Brochure (PDF, 254 KB)

White Papers

Intelligent Cities: A City Process Management Approach

A well-balanced future city is one that can optimally use its resources and infrastructure to serve the needs of its citizens and businesses. Major trends in urbanization and demographics can create massive and complex problems for governments. We need a new holistic approach to address these challenges.


GISU Brochure

Tata Consultancy Services’ (TCS’) Government Industry Solutions Unit (GISU) understands the multi-dimensional challenges governments face today and provides them Information Communication Technology (ICT) solutions to improve their citizens’ quality of life through smart and effective governance.

Case Studies

TCS helps Mississippi Department of Employment Security upgrades its Unemployment Insurance system

Learn more about the integrated web-based UI system that deployed state-of-the-art technology and completely integrated all Mississippi UI tax functions.

Case Studies

TCS enables smooth network operations for the Commonwealth Games 2010

As the Technology Integrator, TCS was responsible for the IT infrastructure and network design, and the deployment of primary and secondary data centers across all competition, non-competition and training venues.