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Utilities

 

Leveraging our industry insight and technology expertise, we partner with utilities organizations to define and deploy business effectiveness improvement programs that help them stay ahead. From optimizing asset utilization and improving customer service to building intelligent infrastructure and complying with regulations, we help utilities organizations become agile, resilient, and proactive.

Client Challenges

  • Industry-wide deregulation and unbundling 
  • Consolidation and integration resulting from mergers and acquisitions
  • Catering to the demands of Expanding markets
  • Ageing assets and workforce
  • Changing regulation with respect to Health, Safety and Environment
  • Increasing raw material prices
  • Managing the Demand - Supply gap

What TCS Provides

We provide customized solutions across the value chain for Gas, Power and Water Utility organizations across geographies.

Some of our key offerings include the following: 

  • Enterprise Asset Management
  • Customer Services
  • Enterprise Solutions
  • Business Intelligence and Performance Management
  • Energy Trading and Risk Management
  • Metering and Meter Data Management
  • Business Process Outsourcing  

Business Value

TCS helps Utility organizations become agile through innovations and value added services. The dedicated TCS Utilities Center of Excellence helps in bringing agility by leveraging the following:

  • Templates, accelerators and reusable components 
  • Virtualized asset to address industry specific problems
  • Innovative framework for IT and OT integration
  • Smart metering and wise grid solution for better energy management
  • SAUVE (SAP Utility Applications Value Enhancement) framework for accelerators in SAP
  • Business Intelligence framework to address Industry, region and stakeholder specific requirements

Client Thoughts

"Our overall solution has provided us with one of the lowest IT operating costs in the industry and TCS played a significant role in helping us achieve this objectivists has helped us gain the know-how and technical solutions we need to manage our systems in-house, which is helping to keep costs down."
Rod Carr, IT Director at Scotia Gas Networks

“We leveraged TCS’s in-depth technology expertise, best-in-class consulting, proven onshore-offshore methodologies and extensive development resources to completely reengineer our processes and build an integrated, real-time business in just 18 months.”
Richard Jagger, Head of IT, Balfour Beatty Utilities  

“TCS has become a trusted partner for our organisation, providing United Utilities with a very professional and customer-focused service – and delivering complex projects to a high standard under intense time pressures.”
Lorraine Morton ,Category Manager, United Utilities

“TCS being chosen by Scottish Water as the lead provider for the core IT applications consolidation and enterprise information management reflects the company’s growing recognition for its technical capabilities, as well as its expanding expertise specific to the water industry. This deal is also important in showing TCS as collaborative with other providers.”
Jennifer Thomson, Research Manager, European Services, IDC

Alliances

Strategic Partners

  • IBM - GlobalSystem Integrator Partner 
  • HP - Global System Integrator(GSI) Partner, Global Influencer Partner (GIP)
  • Oracle - Global Systems Integrator at the Platinum Level 
  • Microsoft - Strategic Level Partnership
  • SAP - Global Services Partner

Growth Engine Partners

  • Software AG - Global System Integrator, Preferred Offshore Partner
  • BEA - TCS is BEA’s Strategic Partner
  • Sun - System Integrator Partner, GSS Partner  

Segments

  • Power
  • Water
  • Gas Utilities

Client Testimonials

TCS delivers Application Support for AGL Energy

Hear directly from Michael Fraser, CEO; Owen Coppage, CIO; and David Galt, Head of Sourcing of AGL Energy about TCS' role as the Applications Support partner and how it enabled AGL Energy experience certainty.

Case Studies

TransAlta consolidates its billing systems and improves operational efficiencies

TCS helped TransAlta consolidate its existing billing systems in order to gain better visibility over its revenue generating assets, improve billing accuracy and minimize maintenance costs.

White Papers

Lifecycle Capital Investment Planning Solution (L-CIPS)

Lifecycle Capital Investment Planning Solution (L-CIPS) is a forward-looking, risk-based planning methodology that optimises capital deployment by linking asset management, risk management and investment management to the company’s goals.

Events

Ozwater - Australia's International Water Conference & Exhibition 2014

OzWater is Australia's international water conference and trade exhibition, and is run annually by the Australian Water Association(AWA). Ozwater’14 aims to bring together industry experts to stimulate thought leadership, debate and networking and drive innovation across the water industry.