WHAT TCS PROVIDES
We study your business processes and identify how we can provide innovative solutions that will best fit your business needs and address the challenges you may face.
- Boosting your bottom line through automation, productivity arbitrage and wage cost arbitrage
- Leveraging our existing talent pool and industry experience to become part of your think tank
- Building agility across your organization through strategic initiatives that adapt to accelerating market trends
- Helping you reach out to clients through innovative go-to-market strategies
- Reducing time-to-market by creating new go-to-market strategies.
OUR SERVICE OFFERINGS
Our robust and mature processes coupled with technical and functional expertise in several industry verticals have placed us at the forefront of providing best-in-class services for:
- Banking & Financial Services
- Insurance
- Life Sciences & Healthcare
- Travel & Transportation
- Telecom
- Retail & CPG
Our cross-industry or horizontal functions spectrum includes:
- Finance & Accounting
- Human Capital Management
- Supply Chain Management
To help our customers achieve new levels of efficiency, TCS BPO offers innovative and flexible business models, platform based services and transformational outsourcing.
TCS Platform BPO solutions bring a range of horizontal offerings based on a pre-configured platform built on best-in-class processes, industry frameworks, best practices and technology that helps to deliver transformational business value to customers. For more details, visit TCS' Platform-based BPO solutions
Transformational Outsourcing
We offer a full lifecycle of services including Consulting, Application Development and Maintenance, Implementation Services, and IT Infrastructure Services to help you achieve your organization’s strategic vision.
Our expertise lies in our capability to:
- Use the right tools and techniques to achieve significant savings through business process improvement
- Identify custom innovative transition and rollout models including a “BPO led Transformation” to minimize fiscal impact
- Use Platform approach to standardize business processes and pre-configured applications and tools
- Deliver outsourced processes in a global delivery framework
Benefits
Up to 30% reduction in total cost of operations as TCS facilitates business transformation
GEOGRAPHICAL PRESENCE
TCS believes that its global footprint enables it to service and support existing customers in a number of important markets from locations closer to the customers, including:
- OffShore - INDIA (Mumbai, Chennai, Baroda), CHINA (Hanghzou, Shanghai)
- NearShore - CHILE (Santiago), URUGUAY (Montevideo), HUNGARY (Budapest)
- OnShore - USA, UK (Peterborough)
Advantages of GNDM™:
- Up to 50% reduction in the cost of skilled resources through the cost arbitrage benefits of GNDM™ as well as through lift-off productivity gains in the transition phase
- TCS continues to optimize the transaction cost through year-on-year productivity and process improvement benefits by deploying lean, six sigma and automation
BUSINESS VALUE
Our ability to provide a full services play uniquely positions TCS to undertake system and process rationalization, helping you avail:
- Global standards
- Best-of-breed processes by leveraging our intellectual property built over the years—practices, platforms and tools
- Hosted software platform that will reduce expenditure on fixed investments, upfront investments and maintenance costs ‘Experience Certainty’ round the clock through our Global Network Delivery Model™
OUR CLIENT RELATIONSHIPS - A Flavor
- Over 132 clients in 32 countries
- Repeat business from more than 70% of our clients annually
- 3 of Top 10 clients have been clients for over 3 years