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    • Perpetually Adaptive Enterprise Press tab for submenu items

      Where adaptability meets advantage

      At TCS, we don’t just help businesses transform. We help them become perpetually adaptive enterprises, built to evolve continuously and confidently in a world of constant change.

      Adaptability starts here
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    • TCS ERP on Cloud / TCS Enterprise Manager

    Reimagining the future of IT Operations with AI, automation, and observability

    Unified. Intelligent. Resilient.

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    Product and platform

    TCS Enterprise Manager This will open an overlay

    TCS Enterprise Manager: Elevating IT Operations Management

    Spanning unified visibility to cost optimization, our AI-enabled operations platform offers a transformative approach to IT Operations Management. Explore now.
    Learn More
     about TCS Enterprise Manager: Elevating IT Operations Management
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    Features   inpage
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    Overview AI for ITOM Capabilities Accelerators Features Highlights Blogs

    Enterprise agility is fundamentally shaped by the strength of its IT operations.

    In a world where downtime is costly and complexity is constant, TCS Enterprise Manager offers a transformative approach to IT operations management—anchored in unified visibility, AI-powered intelligence, and seamless automation.

    Built on four foundational pillars, TCS Enterprise Manager enables resilient, intelligent, and future-ready IT operations.

    • Unified visibility across infrastructure, applications, and services
    • AI-powered intelligence for predictive insights and accelerated resolutions
    • Automation of routine tasks to streamline operations
    • Cost optimization through intelligent resource utilization and financial governance
    Four Pillars of TCS Enterprise Manager

    The four foundational pillars of TCS Enterprise Manager are: Unified view of applications, infrastructure, services, and IT operations, for improved collaboration, reduced complexity, and greater clarity. Contextual AI-powered insights into IT system's health and performance for proactive anomaly detection and quick resolution. Intelligent automation of routine tasks and processes to streamline workflows and boost overall efficiency. Optimization of cloud computing costs through data-driven actionable insights and implementation of financial accountability

    TCS Enterprise Manager: Foundational pillars

    Close
    TCS Enterprise Manager: Foundational pillars
    Four Pillars of TCS Enterprise Manager

    Together, these pillars offer the following benefits:

    • A consolidated perspective across infrastructure, applications, and services
    • Real-time monitoring of applications, networks, and cloud environments 
    • Enhanced incident resolution through intelligent automation
    • Improved cost efficiency and reduced operational overhead
    Download your ITOM guide

    AI-powered operational intelligence

    TCS Enterprise Manager enhances operational efficiency and responsiveness through a suite of embedded cognitive capabilities that support intelligent automation, predictive insights, and contextual decision-making. All AI-driven features are developed with strict governance and enterprise-grade data privacy controls, ensuring they operate within ethical, auditable, and compliant frameworks.

    TCS Enterprise Manager offers powerful enterprise-grade genAI and agentic AI capabilities, supporting data-driven insights, intelligent automation, and improved operational efficiency.

    TCS Enterprise Manager is an AI-powered platform that operates within established ethical, regulatory, and legal frameworks. It comes with several noteworthy AI-powered features. These are: Proactive anomaly detection and resolution, intelligent incident assignment and prioritization, genAI/agentic AI assistance for issue resolution, genAI based task suggestions, failed batch jobs rerun, user management automation, intelligent case summarization, resource optimization and usage forecasting, genAI/agentic AI-powered chatbot assistance, AI-assisted maintenance planning and scheduling.

    TCS Enterprise Manager: AI-Driven Features

    Close
    TCS Enterprise Manager: AI-Driven Features
    TCS Enterprise Manager offers powerful enterprise-grade genAI and agentic AI capabilities, supporting data-driven insights, intelligent automation, and improved operational efficiency.

    From insights to action – Smooth transition

    TCS Enterprise Manager delivers essential capabilities and accelerators that work in unison to support end to end monitoring, management, and optimization of enterprise IT operations.

    Capabilities

    Swipe Left Swipe Right
    Application Performance Management
    Application Performance Management
    IT Asset Management
    IT Asset Management
    IT Infrastructure Management
    IT Infrastructure Management
    Service Management
    Service Management

    Accelerators

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    Cloud FinOps
    Cloud FinOps
    ERP monitoring
    ERP Monitoring
    GenAI guardrails
    GenAI Guardrails
    employees having discussion
    Maintenance Planner

    Features

    Monitors 500+ KPIs out-of-the-box.

    Integrates across hybrid, public, and private cloud environments.

    Drives intelligent task execution and predictive operations.

    Unified data lake; enables deeper business insights.

    Co-exists and integrates with your existing ecosystem.

    Role-based access, regulatory and industry standards compliant e.g. ISO 27001, GDPR.

    HIGHLIGHTS

    Swipe Right
    Swipe Left
    30%

    cost optimization

    Reduction in overprovisioning and underutilization

    100%

    SLA Adherence

    Compliance with preventive maintenance standards

    90%

    Reduction in monitoring effort

    Minimization of manual monitoring

    70%

    FASTER RESOLUTION TIME

    Rapid root cause analysis, AI recommended resolution

    80%

    REDUCTION IN INCIDENTS

    Proactive monitoring and automation reducing P1 and P2 incidents

    100+

    GLOBAL CUSTOMERS

    Trusted by enterprises worldwide

    Blogs

    Swipe Left
    Swipe Right

    Practical FinOps Guide: Achieving Efficient Cloud Cost Management

    Read more

    Navigating Cloud Complexity Using a New Age Observability Platformn

    Read more

    Best Practices and Strategies for Custom Applications Monitoring

    Read more

    Integrated ITSM and ITPM: Enabling Seamless Change Management

    Read more

    The Role of AI/ML in APM: Why They Matter?

    Read more

    Multi-Cloud Monitoring: Ensuring Reliability, Maximizing Savings

    Read more

    SAP Systems Monitoring: Best Practices for Peak Performance

    Read more

    Role of Generative AI and Automation in ITSM

    Read more

    Transform your IT operations today

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