Communications service providers (CSPs) and other subscription-based businesses are looking to diversify their portfolio by offering adjacent services. They are exploring unconventional revenue streams driven by advancements in cloud, SDN/NFV, and IoT technologies. The fast-changing digital world requires continuous innovation to cater to customers’ expectation of instant access to new services and products. This drives the need for simplified business processes and futuristic solutions.
It supports over 400 transactions across functions such as multi-channel engagement, product management, sales, service assurance, revenue management, partner management, device management, and enterprise management.
HOBS is built on the highest industry standards and is TM Forum Framework certified. This is illustrative of TCS’ commitment to providing support to global service providers seeking standards-based, cost-effective, flexible, and interoperable solutions.
How we have helped our clients:
- An operator based out of Philippines focusing on B2B segment transformed its operations with TCS’ HOBS. The operator, with a portfolio of over 2500 offerings across 18 service lines is now able to launch new services quickly.
- A leading Indian DTH service provider wanted to launch FTTX-broadband services. TCS’ HOBS platform enabled the green-field launch in 5 months.
- A Malaysia-based telco deployed TCS’ HOBS Revenue Assurance solution to reconcile over 20 data streams, thereby plugging revenue leakage.
- A leading US CSP offering video, internet, and voice services is leveraging TCS HOBS Network Configuration Management solution to achieve 100% automation of its device configuration backup.