Industry
Communications, Media and Information Services
Connect. Curate. Comprehend: Unlocking Value Beyond Boundaries
Energy, Resources & Utilities
Rebalance the energy equation
Travel and Logistics
Data and AI in Travel Industry for a Memorable Passenger Experience
Manufacturing
Future-Ready Manufacturing: Partnering in your journey to a sustainable manufacturing enterprise
Solution
TCS HOBS™
TCS HOBS™: Engineering experiences with personalization and innovation
Highlights
- A unified catalog is pivotal in addressing challenges such as rationalizing product portfolios, speeding up product launches, optimizing costs, and increasing revenue visibility.
- TCS HOBS Unified Catalog is designed to revolutionize product lifecycle management (PLM). It is a business-centric, single source of truth for all products and services.
- It enables faster product launches, better decision-making, and real-time product performance tracking for optimized outcomes.
In this article
Challenge
The traditional approach to managing product catalog has often been a bottleneck.
Historically, enterprises have relied on complex monolithic catalog systems that require extensive IT support and manual intervention. These legacy systems are not only cumbersome and time-consuming to manage but also lack the flexibility and agility needed to respond swiftly to market dynamics and customer demands.
Adding to this complexity is the challenge of rationalizing product portfolio. Redundant offerings drain resources, and disconnected systems obscure critical insights into revenue realization, making it difficult to optimize or retire products.
A unified catalog addresses these challenges by offering a centralized place that enables businesses to streamline operations, rationalize portfolios, and make data-driven decisions that maximize revenue.
Overview
TCS HOBS Unified Catalog is designed to revolutionize the product lifecycle management (PLM) process.
It optimizes the ideate-to-retire cycle, empowering enterprises with faster product launches and enhanced agility. By leveraging advanced analytics and data-driven insights, TCS HOBS enables enterprises to deliver tailored offerings that resonate with individual customer preferences.
TCS HOBS Unified Catalog is designed to revolutionize product lifecycle management (PLM). It is a business-centric, single source of truth for all products and services.
Solution
The key capabilities include:
Product/Service catalog management: Enables enterprises to maintain a comprehensive repository of various service lines, and line of business (LOB).
Service template management: Allows upstream systems to dynamically render data using standardized templates.
Product release management: Enables systematic and regulated process of implementing updates or modifications to a product or service catalog.
Product lifecycle management: Manages entire product lifecycle from inception to retirement, with integrated workflows for approval process.
Product performance analysis: Helps telcos rationalize their product portfolio by identifying high-performing products, retiring redundant ones, and recommending bundled offerings.
Channel APIs: Facilitates seamless integration and data exchange across various customer touchpoints.
Product federation: It refers to the use of multiple mechanisms to support the distribution of product and service data to various downstream systems. This approach ensures seamless data synchronization across an enterprise, enabling efficient operations, and enhancing overall customer experience.
Reports: Out-of-the-box (OOB) reports facilitated by partner reporting tool enables faster decision-making, accurate forecasting, and helps drive better business outcomes.
TCS HOBS™ Unified Catalog - business-centric, single source of truth for all products and services
Benefits
The integrated offering brings forth the following business benefits for organizations.
- Achieve 9x faster time-to-market
- Drive growth through new revenue streams
- Optimize ‘ideate-to-retire’ cycle through zero-touch PLM and product governance
- Leverage marketplace capabilities to launch innovative products and offers
- Empower business users to self-configure and launch offers with no IT involvement
