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Industry
Communications, Media and Information Services
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Connect. Curate. Comprehend: Unlocking Value Beyond Boundaries
TCS helps businesses unlock value by enhancing digital experiences with AI and cloud technologies, driving sustainability and seamless connectivity. Learn how.
Related Insights
TCS’ Cognitive Network Operations Center is a turnkey solution to help telecommunication companies use predictive analytics for superior customer experience.
Solution
18 Aug 2020
Built on the Google cloud ecosystem, TCS CX Transformer helps telcos enhance customer service and transform CX across all the touchpoints of their journey.
Solution
09 Apr 2024
TCS sponsored TM Forum report discusses telcos' sustainability strategies and the role of network technology in driving energy efficiency. Read the report.
Article
16 May 2023
Solution
Artificial Intelligence
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Building a Smarter, Connected Tomorrow with AI-first and Agentic AI
When paired with the right data, our AI-first services like agentic and custom AI drive enterprise transformation, improving productivity for a better tomorrow.
Related Insights
Learn how AI can carry out AML and other financial crime prevention and help FIs improve operations and risk detection, while ensuring regulatory compliance.
Article
29 Jul 2025
Learn how AI can carry out AML and other financial crime prevention and help FIs improve operations and risk detection, while ensuring regulatory compliance.
Article
15 Jul 2025
From operational risks to underlying threats, learn how generative AI is reshaping non-financial risks, identifying opportunities, and improving risk management.
Article
04 Jul 2025
Integrating generative AI (GenAI) models into telecom business processes is a complex undertaking.
As communications service providers (CSPs) move from proof-of-concept projects to live deployments, it is becoming clear that constructing the right language model is the key to success.
From our experience of working with leading enterprises across industries in implementing GenAI use cases at scale, we have developed a robust framework for adopting GenAI successfully.
In this joint report, we look at the typical processes that CSPs are adopting to set up large language models, and how they intend to maintain them.
Read about:
- What is GenAI large language model (LLM)?
- Setting up telecom LLMs
- Maintenance of LLMs
- Evolving standards for AI
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