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SAP is the world's leading provider of business software. More than 300,000 customers run their business with SAP solutions - including the who's who of companies from 25 different industries. The solutions encompass all corporate functions and extend to the customers and the company's ecosystem.

Speakers’ names: 1. Stefan Haenisch, Senior Vice President, Knowledge Transfer and Education, SAP and  2. Jürgen Kohnle, VP Product Knowledge Development SAP Knowledge & Education, SAP


"With the help of TCS, SAP Knowledge Transfer and Education is able to create easy-to-consume learning content exactly when it is needed."

Stefan Haenisch, Senior Vice President, Knowledge Transfer and Education, SAP

All of these products and the underlying technologies show a very high pace of innovation - which has also been accelerated by the new cloud offerings. For success and acceptance among its customers, it is therefore crucial that SAP has the right learning opportunities in addition to the technical solutions so that employees can also use the new technologies. TCS has been supporting the team since 2017 with a reliable delivery model for digital learning content. Speed ​​and high scaling are crucial for this.

Development of new formats

In addition to the classic formats for face-to-face events, TCS develops digital formats together with SAP, which are also translated into various languages. In order to reach the different target groups, new formats are being developed which, in addition to video elements, are supplemented by gamification approaches. A modular structure of the content facilitates independent learning outside of face-to-face events and supports the motivation of the learners. This means that the new solutions from SAP are quickly used by customers and support the digital transformation of companies.