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    TCS is here to make a difference through technology.

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      TCS is here to make a difference through technology.

      Leading the way in innovation for over 55 years, we build greater futures for businesses across multiple industries and 55 countries.

      Discover all solutions
    • Industries
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      We deliver excellence and create value for customers and communities.

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      05 May 2025 Jazeera Airways Partners with Tata Consultancy Services to Power AI-led Transformation, Reimagine Digital Customer Experience
      02 May 2025 IBM, Tata Consultancy Services and Government of Andhra Pradesh to Deploy India’s Largest Quantum Computer in the Country’s First Quantum Valley Tech Park
      30 Apr 2025 TCS Collaborates with SAP to Enable Enterprise-wide GenAI and Cloud Adoption For its Customer
      View all
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      02 May 2025 TCS Ranked Denmark’s #1 IT Service Provider for Customer Satisfaction in 2025
      23 Apr 2025 TCS Partners with Google Cloud on Agent-to-Agent Interoperability Protocol to Drive Future-Ready Enterprises
      11 Apr 2025 TCS Partners with Google Cloud to Accelerate AI-led Transformation in the Retail Sector
      View all
    • Analyst recognition

      Recent recognitions

      22 Apr 2025 TCS Ranked #6 Amongst Banking Technology Providers and Recognized as a Regional Leader across all Geographies by Everest Group
      17 Apr 2025 TCS BaNCS Named a Leader Among Wealth Management Products by Everest Group
      01 Apr 2025 TCS Positioned as a Leader in Worldwide Discrete Manufacturing Product Lifecycle Management Strategic Consulting Services and Systems Integration by IDC MarketScape
      View all
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      11 Jun 2025 TCS and PTC Present the North America Leadership Forum 2025
      04 Jun 2025 Veeva R&D and Quality Summit: Developing Better Health Outcomes
      19 May 2025 TCS at Sapphire 2025
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    The Family-Run Hager Group Restructures its Purchasing Processes with Advanced Analytics

     

    Share TCS Digitizes & Optimizes Hager Group’s Purchasing Process
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    TCS improved workflows and brought efficiency by digitizing and automating the processes

     

    CHALLENGE

    The Hager Group, a leading manufacturer of electrical distribution panels and installation solutions, wanted to simplify its purchasing processes.

     

    In 2017, the company, which is headquartered in the German town of Blieskastel and sells products in over 120 countries, benchmarked its purchasing organization. This assessment revealed that while all processes were running smoothly, many of them were too complex. In order to find a suitable way to optimize its purchasing processes and improve them, the Hager Group first needed a comprehensive analysis of those processes. It chose Tata Consultancy Services (TCS) as its partner for the analysis and consulting.

     

     

    Advanced analytics reveals the potential for optimization.

     

    The consultants from TCS had proposed a detailed advanced data analytics concept, in contrast to traditional methods of organizational design, to improve the Hager Group’s purchasing organization. Leveraging their expertise in procurement and in designing organizational processes, the TCS consultants had in-depth discussions with the employees and managers of the Hager Group involved in procurement, and ensured that the customer’s team accepted the process and the associated changes. During the analysis phase, which followed the discussions, the TCS team used advanced analytics to examine all digital records related to the Hager Group’s purchasing processes. For example, they questioned why orders were placed with certain suppliers as opposed to others. They also looked at who was responsible for specific orders, identified any inefficient or non-standard processes, and determined which processes could be digitized or automated.

     

     

    “We wanted to know how we could improve the setup of our purchasing organization. After TCS performed an analysis, we had actual figures and were able to start implementation right away. Because the results of the analysis were so well prepared, our team responded very positively to the suggestions for improvement.” Bernd Kehl, Vice President and Global Head of Purchasing, Hager Group

     

    BENEFITS

    Improving the purchasing organization.

     

    The analysis by TCS’ consultants found that many routine tasks were still being performed manually, product groups were not always sorted consistently, and there were many decentral structures.

    The analysis visualized all process steps down to the last detail, which helped the people responsible for the project to immediately implement and optimize the structure of the purchasing organization. The results of the analysis were presented very clearly, which ensured that the Hager Group’s employees could quickly accept the necessary changes. This significantly contributed to the success of the project.

    what made this happen

    mobility-suite-autonomous-vehicles-future

    With autonomous vehicles set to become the future of mobility, read how TCS’ solution facilitates AV development using cutting-edge technologies like AI & ML.

    Click here

    auto-car-web

    With business advisory services & data monetization, the solution utilizes automotive technology to enhance enterprise journey in the connected vehicles space.

    Click here

    neural-manufacturing-Card-1330x1270

    TCS’ solution aids transformation in the manufacturing industry & enables manufacturers to become future-ready by building connected & collaborative ecosystems.

    Click here

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