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Perpetually Adaptive Enterprise

At TCS, we don’t just help businesses transform. We help them become perpetually adaptive enterprises, built to evolve continuously and confidently in a world of constant change.

Adaptability starts here
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Perpetually Adaptive Enterprise
  • Industries expand here
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    • Artificial Intelligence and Data & Analytics
    • Cloud
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    • Consulting
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    • Enterprise Solutions
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    • Network Solutions and Services
    • TCS Interactive
    • Sustainability Services
  • Products and Platforms expand here
    • TCS ADD™
    • TCS BANCS™
    • TCS BFSI Platforms
    • TCS CHROMA™
    • TCS Customer Intelligence & Insights™
    • TCS ERP on Cloud
    • ignio™
    • TCS iON™
    • TCS HOBS™
    • TCS Intelligent Urban Exchange™
    • TCS OmniStore™
    • TCS Optumera™
    • TCS Tap™
    • Quartz™ – The Smart Ledgers™
    • TCS TwinX™
    • TCS MasterCraft™
    • Jile™
    • TCS DigiBOLT™
    • TCS AI WisdomNext™
  • Research & Innovation expand here
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  • Alliances
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    We deliver excellence and create value for customers and communities - everyday. With the best talent and the latest technology we help customers turn complexity into opportunities and create meaningful change.

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    We are a digital transformation and technology partner of choice for industry-leading organizations worldwide.

    Read our customer success stories.
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    27 Dec 2025 TCS at Guidewire Connections 2025
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    View all

    Recent recognitions

    15 Oct 2025 From Technical Liability to Digital Dominance: Plaza Premium Group’s Bold Transformation
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    Want to be a global change-maker? Join our team.
  • India expand here
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    What we do

    Perpetually Adaptive Enterprise

    At TCS, we don’t just help businesses transform. We help them become perpetually adaptive enterprises, built to evolve continuously and confidently in a world of constant change.

    Adaptability starts here
    • Industries
    • Services
    • Products and Platforms
    • Research & Innovation
    • Alliances
    • Banking
    • Capital Markets
    • Consumer Packaged Goods and Distribution
    • Communications, Media, and Information Services
    • Education
    • Energy, Resources, and Utilities
    • Healthcare
    • High Tech
    • Insurance
    • Life Sciences
    • Manufacturing
    • Public Services
    • Retail
    • Travel and Logistics
    • Artificial Intelligence and Data & Analytics
    • Cloud
    • Cognitive Business Operations
    • Consulting
    • Cybersecurity
    • Enterprise Solutions
    • IoT and Digital Engineering
    • Network Solutions and Services
    • TCS Interactive
    • Sustainability Services
    • TCS ADD™
    • TCS BANCS™
    • TCS BFSI Platforms
    • TCS CHROMA™
    • TCS Customer Intelligence & Insights™
    • TCS ERP on Cloud
    • ignio™
    • TCS iON™
    • TCS HOBS™
    • TCS Intelligent Urban Exchange™
    • TCS OmniStore™
    • TCS Optumera™
    • TCS Tap™
    • Quartz™ – The Smart Ledgers™
    • TCS TwinX™
    • TCS MasterCraft™
    • Jile™
    • TCS DigiBOLT™
    • TCS AI WisdomNext™
    • TCS Research
    • TCS Pace™
    Perpetually Adaptive Enterprise
  • Industries expand here
    • Banking
    • Capital Markets
    • Consumer Packaged Goods and Distribution
    • Communications, Media, and Information Services
    • Education
    • Energy, Resources, and Utilities
    • Healthcare
    • High Tech
    • Insurance
    • Life Sciences
    • Manufacturing
    • Public Services
    • Retail
    • Travel and Logistics
  • Services expand here
    • Artificial Intelligence and Data & Analytics
    • Cloud
    • Cognitive Business Operations
    • Consulting
    • Cybersecurity
    • Enterprise Solutions
    • IoT and Digital Engineering
    • Network Solutions and Services
    • TCS Interactive
    • Sustainability Services
  • Products and Platforms expand here
    • TCS ADD™
    • TCS BANCS™
    • TCS BFSI Platforms
    • TCS CHROMA™
    • TCS Customer Intelligence & Insights™
    • TCS ERP on Cloud
    • ignio™
    • TCS iON™
    • TCS HOBS™
    • TCS Intelligent Urban Exchange™
    • TCS OmniStore™
    • TCS Optumera™
    • TCS Tap™
    • Quartz™ – The Smart Ledgers™
    • TCS TwinX™
    • TCS MasterCraft™
    • Jile™
    • TCS DigiBOLT™
    • TCS AI WisdomNext™
  • Research & Innovation expand here
    • TCS Research
    • TCS Pace™
  • Alliances
  • Who we are

    About Us

    We deliver excellence and create value for customers and communities - everyday. With the best talent and the latest technology we help customers turn complexity into opportunities and create meaningful change.

    Discover the difference
    • Brand
    • Leadership
    • Community
    • Sustainability
    • Inclusion
    • Values
    About Us
  • Brand
  • Leadership
  • Community
  • Sustainability
  • Inclusion
  • Values
  • Insights

    Discover why customers choose TCS

    We are a digital transformation and technology partner of choice for industry-leading organizations worldwide.

    Read our customer success stories.
    • Events
    • Analyst Recognition
    • Global Studies

    Upcoming events

    27 Dec 2025 TCS at Guidewire Connections 2025
    01 Dec 2025 TCS at AWS re:Invent 2025
    18 Nov 2025 TCS is a Gamechanger Sponsor of Microsoft Ignite 2025
    View all

    Recent recognitions

    15 Oct 2025 From Technical Liability to Digital Dominance: Plaza Premium Group’s Bold Transformation
    06 Oct 2025 Unlocking the Future: 6G & AI for Telcos
    18 Sep 2025 Emirates NBD Transforms Payments and Reengineers Banking Operations
    View all
    Discover why customers choose TCS
  • Events
  • Analyst Recognition
  • Global Studies
  • Careers

    Want to be a global change-maker? Join our team.

    At TCS, we believe exceptional work begins with hiring, celebrating and nurturing the best people — from all walks of life.

    Join us
    • India
    • Americas
    • Asia Pacific
    • Europe and UK
    • Middle East and Africa
    • India
    • Argentina
    • Brazil
    • Canada
    • Chile
    • Colombia
    • Ecuador
    • Mexico
    • Peru
    • Uruguay
    • USA
    • Australia
    • Mainland China
    • Hong Kong SAR
    • Indonesia
    • Japan
    • Malaysia
    • New Zealand
    • Philippines
    • Republic of Korea
    • Singapore
    • Chinese Taipei
    • Thailand
    • Belgium
    • Denmark
    • Estonia
    • Finland
    • France
    • Germany
    • Hungary
    • Ireland
    • Italy
    • Luxembourg
    • Netherlands
    • Norway
    • Poland
    • Portugal
    • Spain
    • Sweden
    • Switzerland
    • United Kingdom
    • Bahrain
    • Israel
    • Kuwait
    • Qatar
    • Saudi Arabia
    • South Africa
    • United Arab Emirates
    Want to be a global change-maker? Join our team.
  • India expand here
    • India
  • Americas expand here
    • Argentina
    • Brazil
    • Canada
    • Chile
    • Colombia
    • Ecuador
    • Mexico
    • Peru
    • Uruguay
    • USA
  • Asia Pacific expand here
    • Australia
    • Mainland China
    • Hong Kong SAR
    • Indonesia
    • Japan
    • Malaysia
    • New Zealand
    • Philippines
    • Republic of Korea
    • Singapore
    • Chinese Taipei
    • Thailand
  • Europe and UK expand here
    • Belgium
    • Denmark
    • Estonia
    • Finland
    • France
    • Germany
    • Hungary
    • Ireland
    • Italy
    • Luxembourg
    • Netherlands
    • Norway
    • Poland
    • Portugal
    • Spain
    • Sweden
    • Switzerland
    • United Kingdom
  • Middle East and Africa expand here
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    • Israel
    • Kuwait
    • Qatar
    • Saudi Arabia
    • South Africa
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  • Newsroom

    Find the latest news about TCS

    Stay up-to-date on all press announcements by TCS

    Discover more
    • News Alerts
    • Media Kit

    Recent News

    24 Oct 2025 TCS Collaborates with Google Cloud to Launch Google Cloud Gemini Experience Center in Riyadh, to Drive AI Innovation Across MEA
    16 Oct 2025 NCVET Selected TCS to Develop a Portal Aimed at Democratizing the Vocational Skill Development Ecosystem in India
    16 Oct 2025 TCS and Infineon Partner to Redefine Digital Experience and Accelerate Sales Growth
    View all
    Find the latest news about TCS
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    • Manufacturing
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    TCS Equipment Intelligence

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    INDUSTRY

    Manufacturing This will open an overlay

    Future-Ready Manufacturing: Partnering in your journey to a sustainable manufacturing enterprise

    As the manufacturing value chain faces disruptions, know how TCS’ framework drives innovation and AI technology in manufacturing for better agility and growth.
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    15 Oct 2025

    Services

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    Enabling Enterprise Agility & Resilience with a Robust Cloud Strategy

    Read how TCS helps enterprises create a unique strategy for their cloud transformation journey, enabling business agility and resilience.
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    Events
    18 Nov 2025
    TCS is Launch Partner for Microsoft Belgian Cloud Region
    Meet our experts at Microsoft Belgian Cloud Region for insights on digital transformation and building perpetually adaptive enterprise with Microsoft Azure.
    Events
    18 Nov 2025
    TCS at AWS re:Invent 2025
    TCS is a proud Platinum Sponsor of AWS re:Invent 2025, AWS’ flagship global cloud conference that brings together the worldwide cloud community. At Booth #1876, TCS will showcase how enterprises can become perpetually adaptive by harnessing the power of AI, data, and cloud through breakthrough solution launches, live demos, and thought leadership sessions.
    Events
    01 Dec 2025
    IoT and Digital Engineering This will open an overlay

    Bringing Together IoT and Digital Engineering to Create Rich Experiences

    Learn how TCS’ solutions powered by IoT, artificial intelligence, and digital engineering help build purpose-driven, resilient, and sustainable enterprises.
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    Solution
    29 Jul 2022

    Highlights

    • While manufacturers have embarked on a digital journey with connected products, they have not been successful in generating new revenue streams from the digital offerings. 
    • TCS Equipment Intelligence equips manufacturers with digital capabilities, enabling them to offer outcome-based performance contracts to their customers. 
    • The solution brings exponential growth in service revenue from new business models, high profit margins, and supreme customer experience. 

    In this article

    Overview   inpage
    Business context   inpage
    Solution   inpage
    Benefits   inpage
    The TCS advantage   inpage
    Overview inpage
    Business context inpage
    Solution inpage
    Benefits inpage
    The TCS advantage inpage
    Back to top Go to top
    In this articleinpage
    Go to top
    Overview Business context Solution Benefits The TCS advantage

    Overview 

    In response to the digital disruption in the industry, manufacturers are connecting to their products in the field but are unable to obtain significant insights and gains from the data in these intelligent products.

    Responding to changing customer preferences, they need to shift from traditional service models to new business models with service level agreements (SLAs) on value delivered. This not only increases customer satisfaction and stickiness but also helps organizations realize transformational growth in service revenue. The new business models come with several risks, ranging from the customer’s operational patterns to product reliability in adverse environmental conditions, which impact the profitability of service contracts.  

    TCS Equipment Intelligence from Tata Consultancy Services (TCS) can help manufacturers address the risks of the new business models by building wallet share and partnerships in their customers’ business through performance contracts and increased connectivity to their installed base. The solution also helps manufacturers derive value from intelligently connected assets by providing them actionable insights.  

    All these aspects of TCS Equipment Intelligence are core to Neural Manufacturing™, which enables an organization and its ecosystems to become connected, cognitive, and collaborative. 

    Business context

    Over the years, leading manufacturing enterprises and asset-intensive businesses have amped up their digital quotient with increasing deployment of software-embedded products, operations, and assets.

    However, deriving value from intelligently connected assets means creating and designing a services portfolio that improves the reliability, availability, and profitability of the assets and monetizes the asset data to develop new revenue streams.  

    TCS Equipment Intelligence (see figure 1), an IoT-based solution, helps manufacturers build intelligence around equipment operations. It supports several personas, including service managers, field managers, and reliability engineers who run servitization programs and improve contract profitability, equipment reliability, and installed base availability.  

    Encompassing the entire contract management cycle, TCS Equipment Intelligence enables real-time condition monitoring, predictive health score computation, service order planning, and monthly invoicing based on the contracted SLAs. With platform-agnostic features, the solution can be configured – from the edge to the mobile app – for rapid deployment in just six weeks. Powered by TCS’ machine learning models for health score computation and profitability simulation, it accelerates predictive maintenance of the installed base and mitigates risks associated with contracts by identifying them early on. The result: Higher profit margins and improved customer experience. 

    A functional view of TCS Equipment Intelligence

    An infographic provides an overview of how TCS’ Equipment Intelligence operates to help manufacturers derive maximum value from their connected assets. The solution is powered by TCS’ machine learning models for health score computation and profitability simulations, in addition to accelerating recommended predictive maintenance of equipment. TCS Equipment Intelligence helps manufacturers build intelligence around equipment operations. It supports personas, including service managers, field managers, and reliability engineers who run servitization programs. The results can improve contract profitability and equipment reliability.

    Solution

    Below are the key features of TCS Equipment Intelligence:
    • Real-time asset health monitoring: Real-time predictive alarms based on health scores of assets using deep learning techniques.   
    • Deployment-ready health score: Custom health score models for a burgeoning list of products.  
    • Profitability simulation: Calculating the winning price for new contracts and monitoring potential risks for existing contracts.
    • Improved asset management: Detailed map view of installed base and hierarchical view of subsystems for effectively managing assets.  
    • Analytical model support: Analytics workbench for product engineers supports self-service analytical models.
    • Simplified service order planning: Integration with asset management systems for planning and execution.
    • Billing transparency: Integration with customer relationship management platforms, enabling usage-, outcome-, and efficiency-based billing.      
    • Role support: Persona-based dashboard and analytics for key roles such as field manager, reliability engineer, and technicians. 

     

    Business benefits

    TCS Equipment Intelligence provides manufacturers with the following benefits:
    • Improved connectivity to the installed base
    • Enhanced predictive maintenance 
    • Higher service revenue with performance contracts
    • Reduced cost to serve 
    • Increased profitability 
    • Ability to win more contracts using optimal pricing 

     

    The TCS advantage

    Manufacturers stand to gain when they partner with TCS:
    • TCS Neural Manufacturing solution suite: Intelligent, cognitive, adaptive, resilient, automated, and personalized capabilities woven together into an information fabric to help customers transform their business. 
    • Innovation excellence in IoT: TCS has 20 global labs for IoT solutions and rapid translation of ideas to value, encompassing artificial intelligence, robotics, advanced analytics, and cybersecurity-led solutions, accelerating the realization of business value for customers. 
    • Deep domain expertise: Offering customers value with deep contextual knowledge and experience across manufacturing, including the aerospace, automotive, process, and industrial segments. 
    • Easy, scalable, and flexible deployment: TCS Connected Universe Platform can be easily deployed on the cloud, on a manufacturer’s premises or in their assets, based on their preference and infrastructure availability. 
    • System integration services: TCS has extensive expertise and experience delivering complex IoT projects and working with several platforms to seamlessly integrate solutions with customers’ back-end systems. 

     

    Related reading

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