TCS Hager group explore future of manufacturing

Industry

Driving Future-Ready Manufacturing with Hager Group and TCS

In this insightful conversation, TCS partners with Hager Group to examine how digital transformation is shaping manufacturing for the future. Etienne Dock, Senior Vice President – Digital Information at Hager Group, reflects on how the company’s 70+ years of expertise in electrical and energy management provided a foundation for modernizing operations and adopting new technologies. The conversation highlights the strategic decisions behind their S/4HANA migration, including the choice of a brownfield approach, and the methods used to ensure efficiency, continuity, and alignment across teams. The discussion covers cross-functional collaboration, cultural alignment, and team upskilling in executing complex transformations, along with lessons on mobilizing resources and making the initiative a company-wide priority.

Building a Foundation for Future-Ready Manufacturing

Etienne Dock explains how Hager Group’s S/4HANA migration became a cornerstone of its digital transformation journey. The company made a strategic decision to adopt a brownfield approach, ensuring business continuity while modernizing core systems. By leveraging SAP’s latest capabilities, Hager aimed to make its data “speak” — connecting information to enable faster, more informed decision-making. With a time-boxed execution strategy, the transformation was focused, efficient, and aligned with the company’s long-term vision for operational excellence.

One Team, One Vision – Delivering on Time, Budget, and Quality

Etienne Dock emphasizes that the “One Team” approach between Hager Group and TCS was key to the program’s success. With all processes running on SAP, timing was critical — any delay could disrupt operations. Adopting a time-boxed methodology, both teams ensured smooth migration while maintaining business continuity. TCS brought deep expertise and a strong commitment to timing, quality, and budget, enabling a seamless, on-time, and efficient delivery through unified collaboration.

Building Cultural Synergy and Empowering Teams

The conversation highlights how the TCS–Hager collaboration thrived on cultural alignment and mutual flexibility. Operating in a truly global model for the first time, Hager’s teams experienced seamless integration with TCS’ onshore–offshore approach. This partnership was marked by trust, transparency, and a shared problem-solving mindset rather than contractual discussions. Additionally, a key objective was to upskill Hager’s IT teams post-S/4HANA migration. Through structured knowledge transfer and close collaboration with TCS experts, Hager’s teams now master the S/4HANA platform—enabling continuous innovation and faster release cycles.

Key Learnings and Recommendations for Digital Transformation

Etienne Dock shares valuable insights for companies undertaking complex S/4HANA journeys. He emphasizes the importance of choosing the right approach—greenfield or brownfield—based on specific business needs. For brownfield projects, a time-boxed execution strategy is critical to maintain momentum and ensure quality. Making the transformation a company-wide priority is essential, especially when mobilizing large teams, as Hager did with over 1,000 employees at peak testing. Finally, selecting the right partner is key to success. These lessons offer practical guidance for organizations aiming to achieve efficient, high-impact digital transformations.

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Driving Future-Ready Manufacturing: Hager Group's Digital Transformation Journey with TCS

Industry

Driving Future-Ready Manufacturing with Hager Group and TCS

Building a Foundation for Future-Ready Manufacturing

One Team, One Vision – Delivering on Time, Budget, and Quality

Building Cultural Synergy and Empowering Teams

Key Learnings and Recommendations for Digital Transformation

Adaptability starts here

Where adaptability meets advantage

We deliver excellence and create value for customers and communities.

Discover why customers choose TCS

Upcoming events

Recent recognitions

Want to be a global change-maker? Join our team.

Find the latest news about TCS

Recent News

Industry

Driving Future-Ready Manufacturing with Hager Group and TCS

Building a Foundation for Future-Ready Manufacturing

One Team, One Vision – Delivering on Time, Budget, and Quality

Building Cultural Synergy and Empowering Teams

Key Learnings and Recommendations for Digital Transformation

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