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      02 May 2025 IBM, Tata Consultancy Services and Government of Andhra Pradesh to Deploy India’s Largest Quantum Computer in the Country’s First Quantum Valley Tech Park
      30 Apr 2025 TCS Collaborates with SAP to Enable Enterprise-wide GenAI and Cloud Adoption For its Customer
      24 Apr 2025 TCS Sponsored Marathons Generate $2.25 Billion for Local Economies and Spark $279 Million in Donations to Charity; Boosts the TCS Brand Globally
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      TCS is here to make a difference through technology.

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      Discover all solutions
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      We deliver excellence and create value for customers and communities.

      Our expert, committed team put our shared values into action – every day. With the best talent and the latest technology we help customers turn complexity into opportunities and create meaningful change.

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      Find the latest news about TCS in our Newsroom

      Get access to a catalog of the latest news stories from across TCS. Discover our press releases, reports, and company announcements.

      Discover more
    • Press releases

      Recent Press releases

      02 May 2025 IBM, Tata Consultancy Services and Government of Andhra Pradesh to Deploy India’s Largest Quantum Computer in the Country’s First Quantum Valley Tech Park
      30 Apr 2025 TCS Collaborates with SAP to Enable Enterprise-wide GenAI and Cloud Adoption For its Customer
      24 Apr 2025 TCS Sponsored Marathons Generate $2.25 Billion for Local Economies and Spark $279 Million in Donations to Charity; Boosts the TCS Brand Globally
      View all
    • News alerts

      Recent News

      02 May 2025 TCS Ranked Denmark’s #1 IT Service Provider for Customer Satisfaction in 2025
      23 Apr 2025 TCS Partners with Google Cloud on Agent-to-Agent Interoperability Protocol to Drive Future-Ready Enterprises
      11 Apr 2025 TCS Partners with Google Cloud to Accelerate AI-led Transformation in the Retail Sector
      View all
    • Analyst recognition

      Recent recognitions

      22 Apr 2025 TCS Ranked #6 Amongst Banking Technology Providers and Recognized as a Regional Leader across all Geographies by Everest Group
      17 Apr 2025 TCS BaNCS Named a Leader Among Wealth Management Products by Everest Group
      01 Apr 2025 TCS Positioned as a Leader in Worldwide Discrete Manufacturing Product Lifecycle Management Strategic Consulting Services and Systems Integration by IDC MarketScape
      View all
    • Events

      Upcoming events

      11 Jun 2025 TCS and PTC Present the North America Leadership Forum 2025
      04 Jun 2025 Veeva R&D and Quality Summit: Developing Better Health Outcomes
      19 May 2025 TCS at Sapphire 2025
      View all
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      Tata Consultancy Services Limited
      NSE:TCS
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      Discover more FY24-25 debrief
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    • Cognitive Business Operations
    • Press Release

    TCS recognized as a leader in intelligent process automation

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    Cognitive Business Operations This will open an overlay

    Unlock Business Agility and Future-ready Operations with TCS

    Our Cognitive Business Operations caters to enterprises’ digital transformation needs and helps them achieve business continuity and resilient operations.
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    TCS at Shared Services and Outsourcing Week 2025, Orlando
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    24 Feb 2025

    Tata Consultancy Services' MFDM™, Cognix™, advanced AI and analytics solutions, partner ecosystem and contextual knowledge are driving market success.

    NEW YORK | MUMBAI, June 7, 2021: Tata Consultancy Services (TCS) (BSE: 532540, NSE: TCS), a leading global IT services, consulting and business solutions organization, has been recognized as a Leader in Everest Group’s PEAK Matrix for Intelligent Process Automation (IPA).

    The report highlights TCS’ Business 4.0™ framework that combines digital technologies such as automation, analytics, cloud, and AI to fulfill the growth and transformation agenda of enterprises. TCS’ capability to enable clients to scale up automation through its as-a-service offering model, demonstrated contextual knowledge, consulting services and diversified portfolio of proprietary and packaged solutions, were highlighted as strengths. According to the report, customers see TCS’ Machine First™ Delivery Model (MFDM) that augments human capability with machines to drive outcomes, as a key differentiator.

    “We are witnessing an era of accelerated digital transformation where enterprises are making a big leap in embracing next gen technology. Intelligent automation becomes the pivot, unlocking the true potential of existing and emerging technologies as well as elevating the role of technology from enablers to growth drivers,” said Ashok Pai, Global Head, Cognitive Business Operations, TCS. “Adopting a Machine First-led human machine collaboration approach helps enterprises achieve exponential business outcomes across the dimensions of revenue, resilience, adaptability, experience, loyalty, and brand equity.”

    TCS’ IPA offerings leverage MFDM and cover enterprise business process automation consulting, assessments, solutioning, implementation, and support. MFDM gives technology the first right of refusal and increases human-machine collaboration. Its future-proof architecture helps enterprises leverage the power of new technologies from the ever-expanding digital ecosystem.

    TCS’ IPA solutions cover the entire automation technology range spanning robotic process automation to cognitive processing of workflows, languages, documents, images, and conversations. This includes an overarching layer of AI and ML solutions around a data foundation that supports analytics and decision making. These IPA solutions are designed to cater to all stakeholders and multiple process areas such as finance and accounting, procurement, HR, supply chain, customer experience, as well as industry-specific processes like utilities meter to cash, banking onboarding and KYC, telecom order to activate and churn management, telecom customer retention, airline baggage tracking, and passenger experience.

    TCS Cognix™ operationalizes MFDM. It is an AI-driven human-machine collaboration suite that accelerates digital transformation using an ecosystem of pre-built solutions. TCS Cognix unlocks the immense value at the intersection of business processes, IT infrastructure, and applications layer and orchestrates the digital technology ecosystem. It also contextualizes solutions by harnessing knowhow from the vast expanse of customer operations. TCS Cognix will help realize a configurable enterprise, enabling organizations to achieve a competitive edge through cognitive operations. 

    “TCS is a Leader in Everest Group’s PEAK Matrix® for Intelligent Process Automation solutions in 2021. TCS combines business process domain expertise with its Machine First Delivery Model (MFDM™) to deliver solutions to its clients. Its broad solution portfolio across various IPA components, such as Robotic Process Automation, Intelligent Document Processing, Intelligent Virtual Agents, process mining, and orchestration, combined with its technology and service accelerators and ability to enable scale, differentiate and position it well for success,” said Anil Vijayan, Vice President, Everest Group.

    About Tata Consultancy Services (TCS)

    Tata Consultancy Services is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 50 years. TCS offers a consulting-led, cognitive powered, integrated portfolio of business, technology and engineering services and solutions. This is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development.

    A part of the Tata group, India's largest multinational business group, TCS has over 488,000 of the world’s best-trained consultants in 46 countries. The company generated consolidated revenues of US $22.2 billion in the fiscal year ended March 31, 2021, and is listed on the BSE (formerly Bombay Stock Exchange) and the NSE (National Stock Exchange) in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index. For more information, visit www.tcs.com and follow TCS news at @TCS_News.

    To stay up-to-date on TCS global news, follow @TCS_News.

    TCS Media Contacts:

    Asia Pacific

    Email: charlene.lee@tcs.com

    Phone: +65 9138 4370
     

    Australia and New Zealand

    Email: Kelly.ryan@tcs.com

    Phone: +61 422 989 682
     

    Benelux

    Email: Joost.galema@tcs.com

    Phone: +31 615 903387
     

    Canada

    Email: tia.thomas@tcs.com

    Phone: +1 647 790 7602
     

    Europe

    Email: mattias.afgeijerstam@tcs.com

    Phone: +46723989188
     

    India

    Email: saxena.kritika@tcs.com

    Phone: +91 22 6778 9999

    Email: vanshika.sood@tcs.com

    Phone: +91 22 67789098
     

    Middle East & Africa

    Email: s.hasneen@tcs.com

    Phone: +00971567471988
     

    Japan

    Email: douglas.foote@tcs.com

    Phone: +81 80 2115 0989
     

    Latin America

    Email: martin.karich@tcs.com

    Phone: +569 6170 9013
     

    Nordics

    Email: roland.bagen@tcs.com

    Phone: +46703178024
     

    UK

    Email: peter.devery@tcs.com

    Phone: +44 20 3155 2421
     

    USA

    Email: william.thomas@tcs.com

    Phone: +1 203 984 3978

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