Business Process Services

FORE™ - TCS’ process maturity assessment and transformation model

Enterprises across industries are striving to increase customer satisfaction to achieve top-line growth. They look beyond cost arbitrage and expect optimization benefits, robust execution and delivery excellence to achieve industry leadership and top quartile performance.



 

 


TCS’ FORE™ methodology helps you accelerate your transformation journey to achieve your business goals efficiently and effectively. It objectively assesses the current process state and then targets establishing the “to-be” state. We do this by establishing the current process maturity baseline, identifying the target performance using standard benchmarks and recommending and implementing a roadmap to achieve the same.

The FORE™ process maturity evaluates the organizational and process goals across four maturity levels. Each level is measured in terms of goals at both an organizational and a process level.

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