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Volkswagen automates after sales service in India to improve customer service and increase productivity by a predicted 10%

Case Study: Volkswagen automates after sales service in India and increases productivity by a predicted 10%

TCS’ holistic recommendations provide a roadmap for VWGSIPL to automate after sales services at 130 Dealerships, and pave the way to digitization. 

TCS helped Daiwa Capital Markets 

Designing Customer Experience for Driving Results

Podcast: Designing Customer Experience for Driving Results

The first in the series on CX, this podcast covers a variety of topic related to CX and discusses design, omni-channel strategies, Wearable’s, IoT and lots more.

Designing Customer Experience for Driving Results 

Transforming Program Management in Digital Enterprises

White Paper: Transforming Program Management in Digital Enterprises

This paper demonstrates why it is imperative to reimagine program management and highlights the benefits of digital technologies, techniques and practices.

Microcycles mobile engagement

Case Study: BG Group drives cost optimization with a governance framework and IT standardization

TCS played a pivotal role in helping BG Group adopt an integrated planning and scheduling approach to integrate IT plans more closely with its business plans. 

 


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