As capital market players attempt to expand their value chain, simplification of products and services and increasing market reach are becoming imminent. To that effect, firms must leverage digital technologies, forge channel partnerships, strive toward optimal quartile transaction costs, and deliver rich customer experience.

Building the right reach and distribution models, as well as offering simplified yet sophisticated and personalized wealth products are becoming fundamental to growth and customer retention. Fintechs are fast emerging as key ecosystem players for incumbents to rely on in the bid to expand the value chain and create exponential value. All this will require putting in place a robust data architecture and the ability to mash data of different types and formats, with emphasis on interoperability.

This edition of the TCS BaNCS Research Journal includes:

• An Interview with Nigel Little from the Euroclear Group on Corporate Actions Workflows

• Surviving the Machines

• Managing Operational Risk in the Custody Business

• Standardizing Proxy Voting

• MiFID II/MiFIR implementation – Impact on European financial markets and key challenges faced

• Utilities in the Securities Services Back Office – A Transformational Journey

• Navigating the AIFMD landscape successfully

• Insurance Repository and E-Policies

• Automating Corporate Actions Reclaims

• Asset Servicing Managers Tool Kit

• Risk Transfer Pricing – Back to Basics in Evolving Regimes

• PSD2 and the Evolution of Fintechs

• Understanding the Digital Expectations of the Wealth Management Client