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TCS 2020: CIO Study


CIO Study: Roles & Responsibilities in Digital Business

Akhilesh Tiwari
Vice President & Global Head, Enterprise Application Services, TCS
Dinanath Kholkar
Vice President & Global Head, Analytics
Nidhi Srivastava
Global Head, Consulting Practices, TCS
Santha Subramoni
Head, Intelligent Process Automation, Tata Consultancy Services

Companies that have successfully increased revenue from digital business and have enterprise-wide digitization initiatives are almost 1.5X more likely to put the CIO in charge of transformation efforts. Some firms’ CIOs have refashioned their roles from “technology enabler” to “business model innovator.” We call such companies the “Digital Leaders.” Learn some of the ways they’re different

CIOs at Digital Follower companies spend much more of their time on legacy IT. Digital Leaders’ CIOs spend it innovating the business model. Get a quick overview of other notable findings from this report.


PR Krishnan: The CIO’s Critical New Role: Digital Ecosystem Navigator

Industry boundaries are being fundamentally reconfigured. Here are 3 technology trends making that happen – and what our CIO Study seeks to answer for CIOs navigating them.



Regu Ayyaswamy: Winning in the New World of Digital Ecosystems: Discerning the CIO Perspective

Why did established companies of the 21st Century take so long to understand the changing business scenario and respond to it? And why are CIOs the best C-suite candidate to keep other companies from the same fate?


Ashok Pai: The CIO’s Role in Building a Cognitive Business

In many businesses today, less work has been digitized than you might think. And transformation can be hard work. But CIOs are finding the payoffs to be worth it.



Satishchandra Doreswamy: CIOs View the Cloud as Their Most Critical Technology

TCS’ 2020 CIO Study shows that CIOs see cloud computing as the bedrock of digital transformation. Why they see it that way is important for every member of the C-suite to understand.


Satish Thiagarajan: Three Ways to Secure Your Automated Machines

Nearly all the technologies CIOs cite as having an impact in the years ahead require new ways of storing, sharing, and accessing data. That means there need to be new ways of protecting data.