TCS AI for Business Study findings – Travel and hospitality
Artificial intelligence (AI) offers the travel and hospitality industry new opportunities to expand its partner ecosystem and elevate customer experiences like never before.
Going places
Whether they are transporting people or parcels, travel and logistics companies are building robust ecosystems that facilitate safe, flexible, and convenient journeys for their customers. By building partnerships and developing digital marketplaces supported by technology platforms, they are creating innovative and personalized offerings.
Artificial intelligence (AI) offers the travel and hospitality industry new opportunities to expand its partner ecosystem and elevate customer experiences like never before.
Artificial intelligence (AI) offers transportation and logistics companies new opportunities to provide safe, flexible, and convenient journeys for their customers and cargo.
Rapid digitalization has ushered in new ways of reimagining guest and employee experiences. As a key accelerator of digital transformation, cloud offers the hospitality sector a strategic advantage for innovation. The TCS Global Cloud Study reveals that hospitality organizations are making solid progress toward cloud-enabled innovation and remain committed to cloud.
In recent years, travel, transportation, and logistics organizations have swiftly adapted to global events and shifts in consumer behavior. Cloud technology has been instrumental in this evolution, enabling a secure, agile platform crucial for modernization and growth strategies. But despite strong interest in leveraging cloud-driven innovation, the TCS Global Cloud Study shows untapped potential for these sectors.