- Overview Press tab for submenu items
TCS is here to make a difference through technology.
Leading the way in innovation for over 55 years, we build greater futures for businesses across multiple industries and 55 countries.
-
Industries
-
Services
-
Products and Platforms
- Overview Press tab for submenu items
We deliver excellence and create value for customers and communities.
Our expert, committed team put our shared values into action – every day. With the best talent and the latest technology we help customers turn complexity into opportunities and create meaningful change.
-
About Us
-
Research & Innovation
-
Our Brand
- Overview Press tab for submenu items
Extraordinary expertise leads to remarkable results.
We share news, insights, analysis and research – tailored to your unique interests – to help you deepen your knowledge and impact.
-
Customer Stories
-
Perspectives
-
Global studies
-
Topics
- Overview Press tab for submenu items
Want to be a global change-maker? Join our team.
At TCS, we believe exceptional work begins with hiring, celebrating and nurturing the best people — from all walks of life.
-
India
-
Americas
-
Asia Pacific
-
Europe and UK
-
Middle East and Africa
Overview
India
expand here
Americas
expand here
Asia Pacific
expand here
Europe and UK
expand here
Middle East and Africa
expand here
- Overview Press tab for submenu items
Find the latest news about TCS in our Newsroom
Get access to a catalog of the latest news stories from across TCS. Discover our press releases, reports, and company announcements.
-
Press releases
-
News alerts
-
Analyst recognition
-
Events
Upcoming events
10 Aug 2025 TCS BaNCS at COBA 2025, Brisbane, AustraliaView all23 Jun 2025 TCS at HPE Discover Las Vegas 2025 -
Media kit
- Overview Press tab for submenu items
TCS works hand in hand with world-leading investors.
Tata Consultancy Services LimitedNSE:TCSINR -
Management Commentary
-
Financials
-
News and Events
-
ESG
-
Resources
Overview
Management Commentary
expand here
Financials
expand here
News and Events
expand here
ESG
expand here
Resources
expand here
- Worldwide Press tab for submenu items
Global knowledge. Local support
At TCS, we help enterprises grow through innovative solutions globally. Adapt and thrive with us.
-
Global
-
Localized
Top Results
Showing
10
01 - 07
Industry
Retail
This will open an overlay
Omnichannel CX and Intelligent Innovation – The Future of Retail
Read how TCS’ agile and AI-powered retail solutions help businesses strengthen supply chains, reimagine operations, and deliver improved customer experience.
Related Insights
With product returns causing a rise in costs and carbon footprint, retailers must consider a personalized returns strategy with AI, which also improves CX.
White Paper
12 Jun 2025
Powered by AI-ML and data models, TCS’ offering helps enterprises build digital and omnichannel supply chains to navigate the complexities of modern retail.
Solution
21 Mar 2024
Agentic AI is fundamentally transforming retail operations, and enterprises are leveraging small language models and other retail tech for a strategic advantage.
White Paper
29 May 2025
Consumer Goods & Distribution
This will open an overlay
Enabling Product Innovation and Omnichannel Experience in CDG
TCS’ solutions help leading CPG firms create sustainable products and build resilient supply chains to thrive in the age of conscious consumerism. Learn more.
Related Insights
From personalized marketing and supply chain management to enhanced CX, agentic AI can empower CPG businesses to thrive in a fast-changing business environment.
White Paper
04 Jun 2025
Learn all about the top CPG trends for 2025 and how consumers are likely to prioritize health, personalization, and sustainability in their purchasing decisions.
Blog
12 Mar 2025
Know how advanced predictive analytics and diverse data layers can help the CPG sector optimize distribution networks, improve supply chain efficiency, and more.
White Paper
17 Feb 2025
Travel and Logistics
This will open an overlay
Data and AI in Travel Industry for a Memorable Passenger Experience
TCS helps create a sustainable travel ecosystem and design hyper-personalized using AI and big data in tourism to make the passenger journey memorable.
Related Insights
Understand the potential of healthcare logistics and how logistics providers can support the entire supply chain, driving a healthier, more resilient future.
White Paper
20 Jun 2025
From digital transformation to cloud and data modernization, learn how 30 years of partnership with TCS has transformed Air France-KLM’s technology landscape.
Customer Testimonial
21 Jan 2025
Using IoT and computer vision for line haul optimization, read how TCS’ Truck Utilization solution helped PostNord with logistics transformation.
Case Studies
27 Oct 2022
Services
Cloud
This will open an overlay
Enabling Enterprise Agility & Resilience with a Robust Cloud Strategy
Read how TCS helps enterprises create a unique strategy for their cloud transformation journey, enabling business agility and resilience.
Related Insights
Through a multi-year collaboration, TCS is working with Microsoft to accelerate cloud adoption and AI-based business transformation for customers.
News Alert
20 Jun 2025
Read how BASF and TCS' AWS cloud developed a cloud-based solution offering intuitive data visualization for data lake-scaled operations and better crop insights.
Case Studies
20 May 2022
By migrating systems to a cutting-edge platform hosted on AWS in record time, TCS helped CFS achieve seamless transformation for a digital-first future. Know more.
Case Studies
09 May 2025
IoT and Digital Engineering
This will open an overlay
Bringing Together IoT and Digital Engineering to Create Rich Experiences
Learn how TCS’ solutions powered by IoT, artificial intelligence, and digital engineering help build purpose-driven, resilient, and sustainable enterprises.
Related Insights
Learn about the core principles of SDV architecture and how automakers must harness cloud technologies and maintain software quality to deliver lifetime value.
Blog
20 Jun 2025
Discover how software-defined vehicles in the automotive industry can learn from the aviation sector’s experiences overcoming challenges and ensuring safety.
White Paper
22 Aug 2023
Connected services and an optimized ecosystem can drive the sustainable growth of EVs and enhance customer perspective towards EV as a viable mobility solution.
White Paper
18 Jun 2025
Highlights
- TCS Experiential Digital Commerce Platform is a modern, microservices-powered, end-to-end omni-channel, composable commerce solution. It is a SaaS-based solution, which can be hosted on any cloud platform.
- A cross-industry solution, it caters to multiple lines of business and supports various business models (B2C, B2B, marketplace, and D2C).
- The solution helps enterprises accelerate digital transformation, enabling greater business flexibility, scalability, and agility required to meet the evolving needs of digital shoppers.
Back to top
Go to top
On this pageinpage
Go to top
Overview
Enterprises are looking to enable seamless and personalized shopping experiences for customers.
Today, enterprises have to be more agile, innovative, and adaptive to cater to the rapidly evolving digital commerce needs of customers, who seek personalized and unified shopping experience across all channels and touchpoints. Emerging digital channels, the proliferation of new customer journeys, rapid technology adoption, and increasing competition in digital commerce are making it critical for enterprises to create a composable and futuristic platform to deliver seamless customer experience.
The TCS Experiential Digital Commerce Platform is a modern, microservices-based, end-to-end, omni-channel commerce solution that provides enterprises with complete flexibility and agility to meet the changing needs of digital shoppers.
TCS Experiential Digital Commerce, an integrated, MACH-based commerce solution has been mentioned in the IDC MarketScape report as one of the key proprietary solutions for e-commerce space to help organizations innovate and accelerate digital transformation initiatives.
Solution
Organizations should transform digital commerce by reimagining platform capabilities and customer experience.
The key features of TCS’ solution are:
Platform of the future: Built on MACH (microservices, API-first, cloud-native, headless) architecture for greater flexibility and rapid innovation
Cloud agnostic: Single-tenant-based SaaS solution, which can be hosted on a cloud platform of choice
One platform: Caters to multiple business models (B2C, B2B, marketplace, D2C), multi-site, multi-lingual, and multi-currency support for business expansion
Mobile-first: Modern mobile front-end for a frictionless experience across devices
Seamless integration: Integrates with existing IT solutions and applications
Flexible, intuitive business controls: Provides control to business users to orchestrate and deliver superlative user experiences
Plug-and-play partner ecosystem: Leverage pre-built integrations for off-the-shelf solution to ensure faster time to market
Benefits
The solution helps entities increase customer base by creating compelling customer experiences.
It improves many key commerce metrics:
Increases average order value (AOV) by 5 to 10%
Offers capabilities to increase loyal customer base by 2X
Ensures Faster time-to-market with go-live within 8 to 10 weeks
Reduces total cost of ownership (TCO) by 25 to 30%
The TCS advantage
TCS’ expertise across technologies and strong industry partnerships ensure holistic solutions to business challenges.
With TCS as partner, retailers stand to gain from:
Strong contextual knowledge: Harness the deep domain and contextual knowledge from TCS’ vast expanse of customer engagements across industries, geographies, and lines of business.
Full services play: TCS provides full transformation services—from consulting, UX design, and implementation to site operations and hyper-care support.
TCS COINTM: TCS Co-Innovation Network™ (COIN) brings together a network of experts from startups, research, academics, and corporations to collaboratively work on industry-specific challenges.
TCS Innovation Labs: TCS has a global network of innovation labs, namely technology labs, academic alliance labs, and domain labs. The labs create differentiators and build innovation capabilities for TCS’ businesses and its customers.
Related reading
Swipe Left
Swipe Right
Transformation starts here
Want to deliver memorable experiences to your customers?
Talk to our experts
©2025 TATA Consultancy Services Limited
©2025 TATA Consultancy Services Limited
- Privacy Notice
- Cookie Policy
- Accessibility Declaration
- Disclaimer
- Security Policy
- California Notice at Collection
- Customize Cookies
What’s on your mind?
We’re here to help! Tell us what you’re looking for and we’ll get you connected to the right people.
Looking for something else?