Bank upgrade pulling in customers for MyState

As published in BankingDay

21st Nov 2018

MyState Bank CEO Melos Sulicich expects a 200 per cent increase in customers using digital wallets by 2020, with the popularity of that payment format overtaking credit and debit cards by 2022.

Sulicich said the rates of new customers joining MyState had "increased substantially in the last year" but declined to give percentages or absolute numbers, and explained the change was off a very low base.

This is all courtesy of the three-year core banking systems upgrade that MyState went through using TCS BaNCS, a core banking software suite developed for retail banks by Tata Consultancy Services.

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