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With TCS BaNCS, Arab Bank Australia supports the diverse needs of customers with personal and business connections from the Arab world


Arab Bank Australia sets new standards in customer service

Arab Bank Australia provides breadth of service to a focused market segment


Arab Bank Australia Limited was chartered to serve the migrant community in Australia originally hailing from the Arabic-speaking world. As Arab Bank Australia’s market and customers’ needs broadened, so have the capabilities of the bank. The bank’s previous systems were unable to meet the diverse needs and was impeding the bank’s growth and capability to explore more new markets.

TCS BaNCS for Core Banking was deployed to power Arab Bank Australia’s core processing and front-end delivery capabilities to process account opening, deposit and loan processing and international payments. TCS BaNCS has enabled the flexibility to take on a wide range of business challenges, in line with the expansive needs of its core customers.


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