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Interview

Scottish Widows completes first phase of transformation journey with TCS

Digital platform powered by TCS BaNCS enhances policyholder experience and simplifies processes

 

Scottish Widows was looking for an end-to-end policy administration services provider for its four million policyholders. It was running on 13 legacy policy administration systems and a legacy ecosystem that interfaced with 125+ peripheral systems, and 100+ ancillary systems.

In 2017, TCS entered into a 15-year partnership with Scottish Widows to deploy the TCS BFSI Platform, powered by TCS BaNCS. Read how TCS BaNCS has streamlined the processes and improved customer service for policyholders. 

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