Nedbank – Technology and Innovation in South Africa’s Financial Industry
As published in https://issuu.com/african_businessreview
Nedbank Insurance, part of Nedbank Group is undergoing its own technology transformation, embracing digital to meet and exceed the demands of its clients by providing the best possible service solutions.
Nedbank Group in one of the four leading bank in South Africa, and Indranil Bandyopadhyay, Head of IT is tasked with helping Nedbank Insurance be the insurer of choice.
Nedbank Insurance is using TCS BaNCS for Insurance to transform and improve the way it engages with clients effectively in capturing rich data through its ‘one policy administration system’. TCS BaNCS’ state-of-the-art policy administration hosts both its life and non-life businesses, enabling a 360-degree view of clients. The early benefits achieved include faster response times, improved client interaction and better service delivery.