Skip to main content
Skip to footer
Contact us
We are taking you to another website now.
James Wheless

Jim Wheless is the Global Head of Customer Experience (CX) Transformation within our Consulting and Services Integration practice at TCS. Jim is a senior executive with 20+ years’ experience delivering business outcomes in Customer Experience (CX) Strategy and Digital Transformation to premier clients across multiple industries. Jim was a partner at another firm where he helped build their Digital Practice and where he led the offering development of a full suite of capabilities across Customer Experience, Advanced Analytics and AI, Digital Marketing, and mobility/IoT based solutions. Under his leadership, the Digital & CX business grew 25%+ annually and received award-winning innovation recognition. He broadened previous client relationships and broke into new accounts, advising and partnering with CXO’s and their organizations.


Download TCS Perspectives App