Author Details

Author Name : Ric Merrifield

Description : <p>Ric Merrifield is an experienced executive who has spent over 25 years helping companies of all sizes define and achieve their goals, most recently helping teams assess how and if the Internet of Things can improve their relationships with customers, employees, and partners.</p>

Designation : Customer Experience, Innovation, Digital Transformation

Asset link : /content/dam/tcs/images/perspectives/authors/Ric_Merrifield.jpg