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    • Manufacturing
    • Case Study

    Avery Dennison adopts enterprise automation

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    Industry

    Manufacturing This will open an overlay

    Future-Ready Manufacturing: Partnering in your journey to a sustainable manufacturing enterprise

    As the manufacturing value chain faces disruptions, know how TCS’ framework drives innovation and AI technology in manufacturing for better agility and growth.
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    Highlights

    • Avery Dennison overhauled its redundant processes using automation.
    • TCS embedded the Machine First Delivery Model™ to improve Avery Dennison’s process efficiency.
    • All-round automation optimized productivity for Avery Dennison.

    In this article

    Challenge   inpage
    Solution   inpage
    Benefits   inpage
    What the client says   inpage
    What made it happen   inpage
    Challenge inpage
    Solution inpage
    Benefits inpage
    What the client says inpage
    What made it happen inpage
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    In this articleinpage
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    Challenge Solution Benefits What the client says What made it happen

    Challenge

    Globally renowned material science company Avery Dennison pursued large-scale enterprise automation, focused on increasing its human-machine collaboration capacity.

    Automation is at the heart of the firm’s strategic priorities, and it aims to eliminate redundant complexities in its business and IT operations. 

    To achieve these goals, Avery Dennison chose to partner with TCS given its proven expertise in infrastructure management. The company wanted to reduce the time spent on non-value-added tasks and digitally transform its workplace by deploying intelligent processes.

    Solution

    TCS recommended a machine-first approach equipped with analytics tools and artificial intelligence (AI) to address Avery Dennison’s specific automation needs.

    With the MFDM™ framework in place, the company modernized its operations. Tools such as robotic process automation, modern service management tools, scripting tools, and alerts for native original equipment manufacturers (OEMs) were deployed by TCS to simplify tasks from Level 1 and Level 2 teams to Level 0 (automation). 

    Avery Dennison partnered with TCS to manage infrastructure services operations, transform employee experience, and strengthen competitive positioning by reengineering the following:

    • Identity and access management

    • Endpoint computing 

    • Data center, cloud, disaster recovery, and site infrastructure

    • IT and HR services

    Business benefits

    By successfully embracing enterprise automation, Avery Dennison enhanced operational efficiency along multiple fronts – access management, infrastructure configuration, IT, and HR services. 

    • Average IT services net promoter score of 86

    • 49% efficiency for self-help services

    • 67% of digital services adoption, unique wired users

    • 99% data center infrastructure availability

    • 100% digital channels for IT services

    • Support provided in over 42 native languages

    • 45% optimization of IT resource effort

    • 59% new projects and tasks managed through automation (no new resource addition)

    What the client says

     

    Swipe Left
    Swipe Right

    The fact that 72% of our services are now automated is truly world-class. Our critical infrastructure and operations team members are now able to focus on more high-value activities such as M&A integration and digital transformation.

    JOSEPH SANGUINETTI

    Vice-president of Infrastructure Services, Avery Dennison

    what made this happen

    mobility-suite-autonomous-vehicles-future

    With autonomous vehicles set to become the future of mobility, read how TCS’ solution facilitates AV development using cutting-edge technologies like AI & ML.

    Click here

    auto-car-web

    With business advisory services & data monetization, the solution utilizes automotive technology to enhance enterprise journey in the connected vehicles space.

    Click here

    neural-manufacturing-Card-1330x1270

    TCS’ solution aids transformation in the manufacturing industry & enables manufacturers to become future-ready by building connected & collaborative ecosystems.

    Click here

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