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From aligning your IT with your business needs to an end-to-end strategy for transforming your enterprise, TCS has the world-class experience and expertise that you need. Contact a consultant today.

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Retail

 

Keep pace with the changing rules of retail. Digitize your business for multi-channel, shopper-centric success with TCS’ comprehensive portfolio of retail solutions and accelerators.

The TCS Advantage

The rules of retail have changed. Digitally-savvy customers armed with smart devices expect retailers to engage with them on all fronts – social media, in-store, online and on their mobile. Retailers growing in this scenario, exploring newer channels, marketing formats and geographies need agile processes and robust IT to support and enable this growth.

TCS has helped leading retailers increase revenue by delivering great buying experiences. With a focus on multi-channel, digital marketing and shopper-centric merchandizing, our solutions and services help you transform your business with minimal time-to-market. 9 of the top 10 US retailers and 6 of the top 10 UK retailers have experienced this while partnering with TCS.

Solutions We offer

We offer a comprehensive suite of retail services and solutions that enable end-to-end transformations. Our offerings leverage our in-depth technology expertise and rich retail industry domain experience to deliver results with uncompromised certainty. We cater to all kind of segments like Food and Grocery, Specialty Retailing, Non-Store Retailing, Fashion and Apparel, General Merchandise Retailing and Pharma Retailing.

Services: Our analytics-led advisory services help you align business strategy and processes, and select and implement the right technology to meet the needs of today’s digital customers.

Retail Advisory Services | Technology Services | Business Process Services | Assurance Services | Implementation Services: SAP IS Retail | Oracle Retail | JDA Retail and CPG Solutions

Solutions: Our specialized offerings help you transform your core business areas and to unlock their value.

Multi Channel Enablement | Merchandising Solutions | Supply Chain | RFID | Supplier Relationship Management | Master Data Management | Wokforce Management Studio | Engaging Stores | Store Transformation | New Technology | Enterprise Information Management

Products: Our suite of products and solutions are aligned to meet and surpass industry demands in the areas of customer engagement, store optimization, mobility and Big Data. 

TCS Rewardz™ | TCS POS | TCS mPOS | TCS Optumera™ | TCS eCommerce Platform 

Download Brochure (PDF, 1.5 MB)

Newsletters

TCS Retail Forum Journal – Issue 3

In this edition of Forum, we present our perspective on how you can radically reimagine your customer engagement strategy and tactics to deliver superior customer experience in this competitive retail world.

White Papers

The Challenges of Cross-Channel Fulfillment to the Retail Supply Chain- Part I

In this white paper, we examine the customer drivers pushing retailers toward cross-channel adoption and focus on aspects of the supply chain that need to be transformed.

News

RIS news exclusively covers TCS’ latest merchandising solution, Optumera

RIS talks about TCS' Optumera that analyzes the evolving consumer, technology and market trends to implement merchandising strategies. It mentions how the solution creates personalized, convenience-rich shopping experiences through macro-space optimization, competitive pricing and omni-channel assortment.

Resources

Stores Operations Transformation Acceleration and Realization (STAR)

TCS’ STAR focuses on keeping the brick and mortar format of retail stores relevant in the multi-channel, web, mobile and social media world. It aims at driving improved customer engagement / experience and reducing the “fat” by focusing on operational efficiencies and productivity.