Innovate to excite
The digital revolution has dramatically altered the consumption of data, content, and information. In order to keep up with today's consumer, communications, media, and information services (CMI) companies have to move up the value chain to become custodians of digital experiences. For telecom companies, this means ensuring secure and resilient communications while creating ecosystems for bundling products and services. Media companies need to engage and inspire consumers through captivating content delivered anytime, anywhere. And information services firms need to find ways to uncover deep insights from data.
Heavy Reading conducted a survey in March 2025 to assess where communications service providers (CSPs) are in planning for and implementing autonomous operations (AO) at the close of 1Q25 and how they are defining the partnerships, technologies, and strategic initiatives that will enable them to succeed in 2025 and beyond.
Lief Olaf Wallin, Expert Adviser at Third Eye Advisory—an analyst firm comprising former Gartner analysts and seasoned market experts—discusses how TCS's Communications, Media, and Information Services Business Group has served as an effective system integrator across the industry, helping enterprises transform their businesses.
Monika Gullin
Chief Technology Officer, Nuuday
We are turning to TCS based on the company’s proven industry experience and successful completion of complex cloud transformation projects in the digital communications sector."
