COMMUNICATIONS, MEDIA & TECHNOLOGY

Benefiting from Converging Value Chains

Navigating digital transformation is complex. Let us be your GPS.

WHITE PAPER

Impact of COVID-19 on the Telecommunications Industry

How CSPs are leveraging security, reliability and resilience to strengthen their adaptive core

     
SUCCESS STORY
Vodafone Hungary’s Pega Transformation
TCS uses Pega best practices to transform Vodafone Hungary’s marketing for increased relevant transactions, happy customers.
 
     
CUSTOMER TESTIMONIAL
Axtel optimizes and upgrades its IT Operations with TCS
TCS Mexico simplifies the architecture of Axtel's IT platforms & tools and optimize its operations
 
     
SUCCESS STORY
TCS Revamps BT’s Cloud Contact Center Capabilities
Cloud contact center platform strengthens omni channel capabilities and enables powerful self-service for customers 
 

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BLOG POST
COVID-19: Keeping Tabs on Changing User Behavior>
Tracking the impact of COVID-19 on consumer buying behavior requires augmenting physical research with bots and IoT
 
     
WHITE PAPER
Post-COVID Communications Service Provider Trends 
AI-tomation will lead digital transformation in communications, improving customer experience, revenues and insights. 
 
     
WHITE PAPER
Reinventing the Technology Industry After COVID-19
Firms are accelerating their transformation by offering their customers more than just products and service
 