COMMUNICATIONS, MEDIA & TECHNOLOGY

Benefiting from Converging Value Chains

Navigating digital transformation is complex. Let us be your GPS.

WHITE PAPER

Impact of COVID-19 on the Telecommunications Industry

How CSPs are leveraging security, reliability and resilience to strengthen their adaptive core

     
CUSTOMER TESTIMONIAL
Thomson Reuters Simplify Business Systems
TCS helps Thomson Reuters transform business systems to run in a planned manner with continuous improvements.
 
     
SUCCESS STORY
Zain Automates its Sales Function
TCS transforms the CRM system to improve revenue forecasting and deal closure rate
 
     
SUCCESS STORY
TCS Revamps BT’s Cloud Contact Center Capabilities
Cloud contact center platform strengthens omni channel capabilities and enables powerful self-service for customers 
 

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WHITE PAPER
Post-COVID Communications Service Provider Trends 
AI-tomation will lead digital transformation in communications, improving customer experience, revenues and insights. 
 
     
WHITE PAPER
Reinventing the Technology Industry After COVID-19
Firms are accelerating their transformation by offering their customers more than just products and service
 
     
Point of View
Operating Model Transformation (OMT)
How OMT can make an organization more proactive to stay ahead of the change curve. 
 