COMMUNICATIONS, MEDIA & TECHNOLOGY

Benefiting from Converging Value Chains

Navigating digital transformation is complex. Let us be your GPS.

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Making the Smart Call

Telcos Plot Their Digital Future – from Harvard Business Review Analytic Services sponsored by TCS

     
SUCCESS STORY
TCS Revamps BT’s Cloud Contact Center Capabilities
Cloud contact center platform strengthens omni channel capabilities and enables powerful self-service for customers 
 
     
SUCCESS STORY
With 99.95% Uptime, Neotel Reduces Tickets by 80%
TCS slashes ticket resolution time for high severity issues to <1 hour from 3 hours.
 
     
CUSTOMER TESTIMONIAL
Axtel Becomes More Agile Post Merger
TCS helped Mexican telecom major simplify operations
 

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Maximizing the Potential of Cognitive
Leveraging cognitive frameworks in telecom
 
     
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Transforming live streaming with 5G
5G network deployment challenges in the media industry
 
     
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Reimagining business in the 5G ecosystem
Leveraging 5G ecosystems to meet the demand of modular architectures, multi-tenancy and automated functionality 
 