COMMUNICATIONS, MEDIA & TECHNOLOGY

Benefiting from Converging Value Chains

Navigating digital transformation is complex. Let us be your GPS.

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Making the Smart Call

Telcos Plot Their Digital Future – from Harvard Business Review Analytic Services sponsored by TCS

     
SUCCESS STORY
TCS Revamps BT’s Cloud Contact Center Capabilities
Cloud contact center platform strengthens omni channel capabilities and enables powerful self-service for customers 
 
     
CUSTOMER TESTIMONIAL
Axtel Becomes More Agile Post Merger
TCS helped Mexican telecom major simplify operations
 
     
SUCCESS STORY
Refinitiv Transforms Lead-to-Cash Cycle 
TCS’ Salesforce-based automation solution eliminates manual intervention from the order fulfillment process 
 

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IoT for Efficiency and Value Creation
Device management, subscription management, and tech partnerships can help monetize IoT at two levels
 
     
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Adopt a Hybrid and Pervasive Integration Strategy 
Hybrid integration based digital platform will allow telcos to launch new offerings faster & reduce operating costs 
 
     
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Enterprise Rights Management to Monetize Content
How M&E firms can successfully manage soaring transaction volumes, and the increasing granularity of content rights. 
 